This product is no longer available in the current Trust assortment.
3100A
Wireless keyboard and wireless optical mouse
Slim line design wireless keyboard and wireless optical mouse
product-specifications
Specifications
Extra information
Item number
13972
EAN code
8713439139723
Former name
Wireless Optical Desk Set 3011A
Warranty
1 year
Package contents
Keyboard
Mouse
Receiver
2x alkaline AA batteries for keyboard
2x alkaline AAA batteries for mouse
CD-ROM with software, drivers and user's manual
Multi language user's manual
System requirements
Pentium CPU
PS/2 keyboard and mouse connection
64MB of system memory
40MB free hard disk space
CD-ROM drive
Windows 98, ME, 2000, XP
PC supporting ACPI for use of power management keys
Microsoft Office, Internet Explorer and email program for full function use
Other versions
Wireless Optical Deskset 3100A ES
Item number 13973
EAN code 8713439139730
EAN code 8713439139730
Wireless Optical Deskset 3100A DE
Item number 13974
EAN code 8713439139747
EAN code 8713439139747
Wireless Optical Deskset 3100A FR
Item number 13975
EAN code 8713439139754
EAN code 8713439139754
Wireless Optical Deskset 3100A IT
Item number 13976
EAN code 8713439139761
EAN code 8713439139761
Wireless Optical Deskset 3100A UK
Item number 13977
EAN code 8713439139778
EAN code 8713439139778
Wireless Optical Deskset 3100A GR
Item number 13978
EAN code 8713439139785
EAN code 8713439139785
Wireless Optical Deskset 3100A PT
Item number 13979
EAN code 8713439139792
EAN code 8713439139792
Wireless Optical Deskset 3100A CH
Item number 14252
EAN code 8713439142525
EAN code 8713439142525
Wireless Optical Deskset 3100A HU
Item number 14262
EAN code 8713439142624
EAN code 8713439142624
Wireless Optical Deskset 3100A BG
Item number 14268
EAN code 8713439142686
EAN code 8713439142686
Wireless Optical Deskset 3100A BE
Item number 14278
EAN code 8713439142785
EAN code 8713439142785
Wireless Optical Deskset 3100A SE
Item number 14300
EAN code 8713439143003
EAN code 8713439143003
Wireless Optical Deskset 3100A CZ
Item number 14317
EAN code 8713439143171
EAN code 8713439143171
Wireless Optical Deskset 3100A TR
Item number 14327
EAN code 8713439143270
EAN code 8713439143270
Wireless Optical Deskset 3100A RU
Item number 14343
EAN code 8713439143430
EAN code 8713439143430
Wireless Optical Deskset 3100A DK
Item number 14436
EAN code 8713439144369
EAN code 8713439144369
Wireless Optical Deskset 3100A SI
Item number 14487
EAN code 8713439144871
EAN code 8713439144871
faq
FAQ
Frequently Asked Questions (FAQ)
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
Not all programs are supporting multimedia keys.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.