This product is no longer available in the current Trust assortment.
DS-3400D
Wireless multimedia keyboard and wireless optical mouse
Slimline wireless multimedia keyboard and wireless optical mouse with micro USB receiver
product-specifications
Specifications
Extra information
Item number
15176
EAN code
8713439151763
Warranty
1 year
Package contents
Wireless optical mouse
Wireless keyboard
Micro USB receiver
2x AAA batteries
2x AA batteries
User’s guide
System requirements
Windows 7, Vista or XP
USB port
Other versions
Wireless Optical Deskset DS-3400D FR
Item number 15179
EAN code 8713439151794
EAN code 8713439151794
Wireless Optical Deskset DS-3400D ES
Item number 15180
EAN code 8713439151800
EAN code 8713439151800
Wireless Optical Deskset DS-3400D IT
Item number 15181
EAN code 8713439151817
EAN code 8713439151817
Wireless Optical Deskset DS-3400D DE
Item number 15182
EAN code 8713439151824
EAN code 8713439151824
Wireless Optical Deskset DS-3400D BE
Item number 15183
EAN code 8713439151831
EAN code 8713439151831
Wireless Optical Deskset DS-3400D UK
Item number 15184
EAN code 8713439151848
EAN code 8713439151848
Wireless Optical Deskset DS-3400D EE
Item number 15612
EAN code 8713439156126
EAN code 8713439156126
Wireless Optical Deskset DS-3400D PT
Item number 15714
EAN code 8713439157147
EAN code 8713439157147
Wireless Optical Deskset DS-3400D SE
Item number 15715
EAN code 8713439157154
EAN code 8713439157154
Wireless Optical Deskset DS-3400D DK
Item number 15742
EAN code 8713439157420
EAN code 8713439157420
Wireless Optical Deskset DS-3400D NO
Item number 15743
EAN code 8713439157437
EAN code 8713439157437
Wireless Optical Deskset DS-3400D FI
Item number 15744
EAN code 8713439157444
EAN code 8713439157444
Wireless Optical Deskset DS-3400D CZ
Item number 15745
EAN code 8713439157451
EAN code 8713439157451
Wireless Optical Deskset DS-3400D HU
Item number 15746
EAN code 8713439157468
EAN code 8713439157468
Wireless Optical Deskset DS-3400D RU
Item number 15747
EAN code 8713439157475
EAN code 8713439157475
Wireless Optical Deskset DS-3400D GR
Item number 15748
EAN code 8713439157482
EAN code 8713439157482
Wireless Optical Deskset DS-3400D SI
Item number 15749
EAN code 8713439157499
EAN code 8713439157499
Wireless Optical Deskset DS-3400D TR
Item number 15750
EAN code 8713439157505
EAN code 8713439157505
Wireless Optical Deskset DS-3400D SK
Item number 15873
EAN code 8713439158731
EAN code 8713439158731
Wireless Optical Deskset DS-3400D BR
Item number 15995
EAN code 8713439159950
EAN code 8713439159950
Wireless Optical Deskset DS-3400D CH
Item number 16010
EAN code 8713439160109
EAN code 8713439160109
Wireless Optical Deskset DS-3400D HR
Item number 16012
EAN code 8713439160123
EAN code 8713439160123
faq
FAQ
Frequently Asked Questions (FAQ)
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates. One of which has resulted in this error message, that indicates that the system is preventing you from running an installation (.exe) file, such as a hardware driver.
This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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