2.1 Speaker Set

To use the speaker set:

(See the images in the manual for extra guidance.) 

1. Set-up
   • Connect the subwoofer to the wall power outlet with the power cable (3).
   • Connect the satellite speakers to the speakers ports (1) of the subwoofer
   • Connect the remote to the input ports (2) of the subwoofer
2. Connecting audio
   Connect the remote to the 3.5mm connection of the device (e.g. the computer)
3. Controls
   • Switch the speaker on with the on/off switch on the back of the subwoofer.
   • Set the volume and bass with the button on the back of the subwoofer.
   • Set the volume with the button on the remote.
4. Installation on a computer
   • Make sure to set the speaker as the default audio device on the computer
   • Set the volume with the volume control on the computer.

When you connect headphones to the speaker (or its remote), you control the volume via the computer, not via the speaker (or its remote).

When resuming the audio playback it takes about 1-2 seconds before the speaker is active again.

Please note that some computers won't let attached devices resume from standby-mode due to configuration, the speaker then has to be switched on manually.

After about 60 minutes of no sound (silence) the speaker enters its power saving mode.

Increase the volume of the source (computer, laptop, tablet, smartphone, etc) and decrease the volume of the speaker to the desired volume.

ErP is a legislation from the EU, setting eco requirements to Energy Related Products.
These requirements are intended to reduce (standby) power consumption and in general reduce energy losses.

If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers

After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:

1.    Go to the Windows Start Menu and open the Dell Optimizer software.

2.    Click the Audio button. 

3.    Toggle the Switch to ENABLED.
 
4.    Toggle the NOTIFICATIONS on. 

5.    Disable the Audio page and close the application.
 
6.    When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
 
If this does not solve your problem, contact the Dell support or your system administrator. 

If you have lost or broken the remote, contact our support team via the "Contact us: Ask a question option" on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.

First check the battery. If the battery starts to run out, the working distance of the remote decreases and the speaker will often no longer respond consistently. Try a new battery, and check if the issue persists.

If a new battery doesn't fix the issue, contact our support team for further advice.

If you wish to improve the sound of your speaker set we advise:

1. Check the volume level: adjust the volume level on your speakers

2. Check audio cable and port: switch to another port or cable

3. Update audio drivers by downloading and installing the latest audio drivers from the website of the computer's manufacturer.

4. Check that the power source doesn't interfere with the audio

6. Prevent frequency interference from other devices (including USB-devices on the same computer)

7. Tweak your audio settings: Start >  Control Panel > Hardware and Sound > Sound > Playback > right-click on your speaker > Properties

We recommend to test the speakers first, by switching the left/right output of the subwoofer.

Furthermore, it is advised to check if the problem is related to the subwoofer output or to the speaker itself.

• Make sure the subwoofer volume knob is turned up (not set to zero).
• Check cable connections of subwoofer.
• Check connection of speaker to soundcard  (colors of connectors must match colors connectors PC-side)

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty