Currently available
Primo
4-in-1 Home Office Set
Complete home-office set with a comfortable keyboard, wireless mouse, lightweight headset and a mousepad
Complete Office Convenience
With the right tools, you can get the job done. This versatile 4-in-1 set gives your home office the accessory upgrade that puts everything in place. The set includes a mouse, keyboard, headset and mousepad that are specially designed for the home office; whether you’re working on business or leisure projects.
Key features
Comfortable Typing
With the right keyboard, typing should be comfortable for hours on end. The keyboard in this set supports you throughout your day with silent typing, fold-out feet to get the right height, and a full-size key layout, offering control at your fingertips. Furthermore, the spill-resistant design makes it well suited for home office use.
Mouse Control
The wireless mouse gives ample working freedom with a 6m wireless range, plus you can easily store the USB micro-receiver when the day is done. The ambidextrous mouse can be operated by both left and right-handed users, and you can set your preferred speed with a speed-select button (1000 – 1600 DPI). The included mousepad has an optimised surface texture so you can operate your mouse smoothly.
Clear Calls
Take calls and manage meetings with clear sound. The adjustable, sensitive microphone picks up your voice clearly and you can manage the volume with the inline control. An adjustable headband and lightweight design make it a pleasant wear, no matter how long the call.
product-specifications
Specifications
Size & Weight
Total weight
713 g
Weight of main unit
488 g
Depth of main product (in mm)
148 mm
Width of main product (in mm)
449 mm
Height of main product (in mm)
30 mm
Compatibility
Compatible Device Types
pc, laptop
Compatible Consoles
no
Compatible Software Platforms
Windows, MacOS, Chrome OS
Extra information
Item number
24260
EAN code
8713439242607
Warranty
1 year
Package contents
Wired keyboard
Wireless mouse with USB micro receiver
Batteries (2xAAA)
Headset
Mousepad
User guides
System requirements
Windows 10 or 11
Mac OS X (10.15 or newer)
Chrome OS
2 x USB port
Combined 3.5mm headphone/microphone connection
OR 3.5mm headphone connection and 3.5mm microphone connection
Other versions
Primo 4-in-1 Home Office Set DE
Item number 24263
EAN code 8713439242638
EAN code 8713439242638
Primo 4-in-1 Home Office Set ES
Item number 24262
EAN code 8713439242621
EAN code 8713439242621
Primo 4-in-1 Home Office Set IT
Item number 24261
EAN code 8713439242614
EAN code 8713439242614
Primo 4-in-1 Home Office Set CZ/SK
Item number 24432
EAN code 8713439244328
EAN code 8713439244328
Primo 4-in-1 Home Office Set PT
Item number 24433
EAN code 8713439244335
EAN code 8713439244335
Primo 4-in-1 Home Office Set BE
Item number 24431
EAN code 8713439244311
EAN code 8713439244311
Primo 4-in-1 Home Office Set ND
Item number 24430
EAN code 8713439244304
EAN code 8713439244304
Primo 4-in-1 Home Office Set UK
Item number 24429
EAN code 8713439244298
EAN code 8713439244298
Primo 4-in-1 Home Office Set FR
Item number 24387
EAN code 8713439243871
EAN code 8713439243871
faq
FAQ
Frequently Asked Questions (FAQ)
- Place the batteries in the mouse
- Switch the mouse on with the button on the bottom
- Connect the USB-receiver to the computer without using a hub or extension cable.
- The computer will recognize the mouse and install the built-in driver. This might take a few moments.
- The mouse is ready to use.
You can switch the mouse off / on with the button on the bottom.
However, this mouse uses standby (sleep) mode to save battery power.
There is no need to switch it off.
When the mouse is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
When you use the mouse again, e.g. (depending on the type of mouse) by pressing a button, or by moving the mouse, it will switch on again.
For storage or travelling we would suggest to switch the mouse off.
By pressing the DPI-button you will change the DPI.
There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.
If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer.
Can you check the following items:
- The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
- There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
- The device is the default device for recording and playbacking / input and output?
Windows 7/8:- Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
- To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK
Windows 10:- Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
- To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option
Mac:- Go to "System Preferences" > "Sound"
- Click the "Input" tab to access microphone settings.
- Click the microphone in the devices list to adjust the microphone settings.
If the above steps don't help, connect the headset to another computer, to check if the problem persists.
This mouse doesn't need a driver, it functions with the built-in Windows driver.
Please check the following:
- the batteries are full
- your computer is up-to-date via windowsupdate.com
- the USB-ports are up-to-date by downloading and installing the latest USB-drivers from the website of the computer's manufacturer.
- no errors are visible in the Device Manager. If any errors are visible, especially in the mouse and USB section, remove these before proceeding.
Now, reinstall the mouse to the computer by:
- removing the receiver
- restarting the computer
- and then (after the computer has fully restarted) reconnecting the receiver to the computer
so the computer can recognize the mouse and properly install the built-in driver.
If the error persists, test the mouse (receiver) on another USB-port and on another computer.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
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