Available from August
Taxon
QHD Webcam
High-quality 2K QHD webcam with auto focus, dual microphones and a privacy filter
Next-level
The TW-250 features 2K QHD (1440p) resolution for crisper, clearer video, plus an autofocusing, wide-angle glass lens that clearly captures multiple people and more of your surroundings.
Key features
Looking good, feeling green
The TW-250 QHD webcam is made with 85% recycled plastics, so you can simultaneously do your thing – and do you part in ushering in an eco-friendly future.
Double up
A built-in stereo dual microphone captures audio from multiple directions for higher-quality recordings, no matter where you’re working.
Sight unseen
Don’t leave privacy up to chance. A built-in privacy shutter ensure that no one sees anything you don’t want them to see.
Ready for action
Just plug in and start recording – using the included universal stand that’s suitable for both monitors and desk surfaces.
product-specifications
Specifications
Sustainability
Plastic material
rABS
Sustainability method
PCR
Recycled content %
85 %
Features
Tripod included
no
Software
no
Size & Weight
Total weight
127 g
Weight of main unit
85 g
Depth of main product (in mm)
65 mm
Width of main product (in mm)
90 mm
Height of main product (in mm)
50 mm
Installation
Plug & play
yes
Driver needed
no
Sensor
Sensor resolution
2560x1440
Connectivity
USB version
2.0
Cable length main cable
180 cm
Audio
Microphone built-in
yes
Microphone type
dual
Sensitivity
56 dB
Microphone
Pick-up pattern
Omnidirectional
Imaging
Lens material
Glass
Max Framerate
30 fps
Still image resolution
2560x1440
Video resolution
2560x1440
Snapshot button
no
Diagonal Field of View
92 degrees
Automatic white balance
yes
Face tracking
no
Wide Angle
yes
Autofocus
yes
Focus type
auto focus
Privacy mode
yes
Lighting
Lights
no
Compatibility
Compatible Device Types
laptop, pc
Compatible Software Platforms
MacOS, Windows
Extra information
Item number
24733
EAN code
8713439247336
Warranty
1 year
Package contents
Webcam
User guide
System requirements
Windows 10 or 11
macOS 10.15, 11, 12
Chrome OS
USB port
Downloads
Downloads
Legal & Compliance information
Version 1.0 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.
How To Enable Webcam/Microphone on Windows:
1. Open Settings by pressing the Windows + I shortcut key, or by clicking the Settings icon from the Start Menu.
2. From the Settings window, click Privacy.
3. Click Camera in the left panel. You’ll see an option that says “Allow apps to access your camera“. Slide the toggle On. And select which apps can access your camera.
4. Click Microphone in the left panel and make sure the option that says “Allow apps to access your microphone.” is also toggled On. And select which apps can access your microphone.
For more information on camera, microphone, and privacy, consult the extended Microsoft support information available at https://support.microsoft.com.
This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start > Settings > Privacy. Select the app and choose which app permissions are on or off.
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.
Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way.
Factors that affect the maximum webcam's frame rate (fps) include the program that is used, the amount of light in the room, and the available bandwidth. Make sure you're getting the best frame rate possible by recording in bright lighting conditions, and not running running several USB-devices simultaneously on the computer.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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