This product is no longer available in the current Trust assortment.
Tocamy
Wireless Multimedia Keyboard for SmartTV
Multimedia keyboard to control your Smart TV, laptop, PlayStation or Xbox
product-specifications
Specifications
Extra information
Item number
18007
EAN code
8713439180077
Warranty
1 year
Package contents
Wireless keyboard
USB micro receiver
USB extension cable
Velcro tape
2 AAA batteries
User’s guide
System requirements
PC or notebook with Windows 8, 7, Vista or XP
USB port
PlayStation or XBOX (default available functions only)
Smart TV with USB keyboard support (check your TV documentation)
Other versions
Tocamy Wireless Entertainment Keyboard UK
Item number 18008
EAN code 8713439180084
EAN code 8713439180084
Tocamy Wireless Entertainment Keyboard DE
Item number 18009
EAN code 8713439180091
EAN code 8713439180091
Tocamy Wireless Entertainment Keyboard FR
Item number 18010
EAN code 8713439180107
EAN code 8713439180107
Tocamy Wireless Entertainment Keyboard IT
Item number 18011
EAN code 8713439180114
EAN code 8713439180114
Tocamy Wireless Entertainment Keyboard ES
Item number 18012
EAN code 8713439180121
EAN code 8713439180121
Tocamy Wireless Entertainment Keyboard BE
Item number 18153
EAN code 8713439181531
EAN code 8713439181531
Tocamy Wireless Entertainment Keyboard CZ
Item number 18154
EAN code 8713439181548
EAN code 8713439181548
Tocamy Wireless Entertainment Keyboard RU
Item number 18155
EAN code 8713439181555
EAN code 8713439181555
Tocamy Wireless Entertainment Keyboard PT
Item number 18156
EAN code 8713439181562
EAN code 8713439181562
Tocamy Wireless Entertainment Keyboard CH
Item number 18157
EAN code 8713439181579
EAN code 8713439181579
Tocamy Wireless Entertainment Keyboard ND
Item number 18158
EAN code 8713439181586
EAN code 8713439181586
Tocamy Wireless Entertainment Keyboard GR
Item number 18159
EAN code 8713439181593
EAN code 8713439181593
Tocamy Wireless Entertainment Keyboard HU
Item number 18160
EAN code 8713439181609
EAN code 8713439181609
Tocamy Wireless Entertainment Keyboard TR
Item number 18161
EAN code 8713439181616
EAN code 8713439181616
Tocamy Wireless Entertainment Keyboard AR
Item number 19450
EAN code 8713439194500
EAN code 8713439194500
faq
FAQ
Frequently Asked Questions (FAQ)
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
Make sure that the keyboard is supporting this layout (e.g. you have a keyboard with a UK layout and you would like to use it on your TV with a German (DE) layout. In this case, the characters on the screen will not correspond with the keyboard.) your TV is supporting this language and language is selected in your smart TV as an input language(s).
The steps to change the language layout vary per TV brand / model.
You can usually find this in the settings on your TV, such as:
Menu -System > Device Manager > Keyboard settings > Options Keyboard > Keyboard Language
However, per brand / model, the above naming can be different.
See an example of how to set the input language layout correctly for a Samsung Smart TV on YouTube.
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
This keyboard should work with different apps. However, there is a known issue with Samsung TV's and keyboards from different brands, and the non-functioning of apps such as YouTube and Netflix We suggest to contact Samsung for more information and possible solutions.
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Clean your keyboard from dust and crumbles.
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If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
Not all programs are supporting multimedia keys.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This keyboard was not specifically tested with every model Smart-TV available, therefore we can't confirm compatibility for every model.
Basically, if your Smart-TV has USB keyboard support (check your TV documentation), the keyboard should work.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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