This product is no longer available in the current Trust assortment.
Tubiq
Full HD Video Webcam
Advanced webcam with auto focus, for smooth video recording in Full HD quality
product-specifications
Specifications
Extra information
Item number
18678
EAN code
8713439186789
Warranty
1 year
Package contents
Full HD webcam
User’s guide
System requirements
Windows 8, 7, Vista or XP
USB port (USB 2.0 recommended)
faq
FAQ
Frequently Asked Questions (FAQ)
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.
This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start > Settings > Privacy. Select the app and choose which app permissions are on or off.
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.
Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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