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Installation and configuration
Solving problems
The connector that plugs into my notebook gets warm.
It is normal that the connector gets a bit warm. If the connector gets very hot, follow these steps:
-
Make sure you have set the correct voltage as described in
the manual. (disconnect laptop first!)
-
Make sure you are using the correct connector with our
tip selector.
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Press the connector firmly into the notebook.
-
With the C-tip (for HP and Asus), a clear click sound should be heard when connecting to notebook!
Note: If still not solved after this: request the latest updated connector for your notebook on our spare parts request page.