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Windows 8
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Products
>
USB hubs
>
10 Port USB 2.0 Desktop Hub
Frequently Asked Questions
Where can I get Trust driver/software for Windows 8?
Windows 8 driver/software is not needed for this product. The support for this product is already built into Windows 8.
Installation and configuration
How do I install my product?
Follow the steps in the manual included with your product.
Alternatively, go to the
download manuals
section.
Where can I get software/drivers for my Trust product?
This product doesn't need any software/drivers to function.
Just connect and the product should work.
I get an error during installation.
To solve errors like:
"Unrecognized USB device"
"Device driver software was not successfully installed"
"Can not find driver"
Please follow the
installation trouble shooting guide
.
Will this product work with my computer or laptop?
Check the
system requirements
for this.
Solving problems
Devices connected to the hub work slowly.
Do not transfer files and use a webcam at the same time.
Try to connect bandwidth hungry devices, like webcams, directly to the computer.
Follow the steps in the FAQ below this one.
Devices connected to the Hub do not work.
Connect the hub to the computer using the original cable. (no extension cables)
Do not connect the Hub to keyboards or monitors with built-in USB connections.
Avoid connecting the Hub to the front side of the computer.
Connect any device that causes problems directly to the computer.
"This device can perform faster" message is displayed.
Connect the hub to the computer using the original cable. (no extension cables)
Do not connect the Hub to keyboards or monitors with built-in USB connections.
If the hub is working on another computer, consult with the manufacturer of your computer.
"USB hub power exceeded" message is displayed.
Make sure you have connected the power adapter to the Hub. (if included)
Try to connect power hungry devices, like webcams, directly to the computer.
External harddisks often need their own power adapter. Make sure this is connected to the harddisk.
My Trust product is not working.
Follow the steps in the
trouble shooting guide
.
Support
Contact the support department
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