Warranty conditions

• All our current products have a three* year manufacturers warranty period beginning from the purchase date. (* except power adapters and UPS which have a two year manufacturers warranty period from the purchase date)
• In case of defect, return the product to your reseller with failure description, proof of purchase and all accessories.
• During the warranty period you will receive a replacement product from the reseller if available.
• For missing accessories such as manual, software or other items, contact our Service Centre.
• Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
• Exclusions of warranty:
  • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
  • Incompatibility with other hardware/software not defined as minimum system requirements.
  • Accessories such as batteries and fuses.
• In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.