This product is no longer available in the current Trust assortment.
USB Gaming Headset
GXT 12
Neckband gaming headset with adjustable microphone and USB connection providing enhanced sound quality
product-specifications
Specifications
Audio
Sound reproduction
Stereo
Audio channels
2.0
Extra information
Item number
17396
EAN code
8713439173963
Warranty
1 year
Package contents
Headset
User's guide
System requirements
Windows 8, 7, Vista or XP
USB port
faq
FAQ
Frequently Asked Questions (FAQ)
- Make sure your system is up to date
- Unplug the headset and restart the system.
- When your system has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
- Check in the Device Manager if the product is correctly installed or if there is any error message reported.
- On Windows 10: Verify that the microphone of the headset is allowed to be used by applications in the Microphone Privacy Settings.
- When the device is recognized by the system, you need to set it as default device for sound input and output in the Sound Settings.
- If the headset includes an inline remote, make sure that the controls on the remote such as headset volume and/or microphone mute are set correctly.
- The headset is ready to be used.
Follow the steps in the trouble shooting guide.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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