product-specifications
Specifications
Extra information
Item number
18825
EAN code
8713439188257
Warranty
1 year
Package contents
Wireless mouse
USB micro receiver
2x AAA batteries
User’s guide
System requirements
Windows 8, 7, Vista, XP
Tablet with Android and USB host port with HID support
USB port
Other versions
Sula Wireless Mouse - black
Item number 18761
EAN code 8713439187618
EAN code 8713439187618
Sula Wireless Mouse - blue
Item number 18824
EAN code 8713439188240
EAN code 8713439188240
faq
FAQ
Frequently Asked Questions (FAQ)
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance.
Follow the steps in the trouble shooting guide.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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