This product is no longer available in the current Trust assortment.
Shell
Snap-On Keyboard for iPad mini
High quality Bluetooth keyboard which can be attached to your iPad mini to create a compact laptop
product-specifications
Specifications
Extra information
Item number
19487
EAN code
8713439194876
Warranty
1 year
Package contents
Bluetooth keyboard with built-in battery
Micro USB charge cable
User’s guide
System requirements
iPad mini
Other versions
Shell Snap-On Keyboard for iPad mini DE
Item number 19489
EAN code 8713439194890
EAN code 8713439194890
Shell Snap-On Keyboard for iPad mini IT
Item number 19491
EAN code 8713439194913
EAN code 8713439194913
faq
FAQ
Frequently Asked Questions (FAQ)
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
-
Make sure the device is set to "findable/pairing mode". Refer to the manual of that device to find out how.
-
Make sure the device is located close to your computer.
-
Connect like described in the manual of your bluetooth adapter.
Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly!
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.