This product is no longer available in the current Trust assortment.
Fyber
Ultra-Fast Powerbank 10.000 mAh with Fabric
Ultra-fast charging high capacity powerbank with fabric look & feel (10.000mAh)
product-specifications
Specifications
General
Number of USB ports
2
Features
Flashlight
no
Accessories
micro-USB charge cable
Size & Weight
Total weight
230 g
Weight of main unit
230 g
Depth of main product (in mm)
16 mm
Width of main product (in mm)
72 mm
Height of main product (in mm)
139 mm
Control
Indicators
Battery level, Charging
Connectivity
Cables included
Micro-USB cable
Cable length micro-USB cable
20 cm
Protection
Protections
over-charge, over-current, over-discharge, over-heat, over-load, short-circuit
Power
Safe & certified battery
yes
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion polymer
Battery capacity (mAh)
10000 mAh
Battery voltage (Volt)
3.7 V
Recharge time
3 hours
Watt-hour rating
37 Wh
Number of charges - tablets
2
Number of charges - phones
4
Extra usage time - tablets
12 hours
Extra usage time - phones
46 hours
Input
Input port
micro-USB
USB-C
Input power
18W
Fast re-charging
yes
Output
USB port A types
1
USB port C types
1
Charging technology
USB PD2.0, Quick Charge 3.0
Output specification - Port 1
18W, QC 3.0, auto-detect
Output specification - Port 2
18W, PD, USB-C
Total output power (max): A, W
18W
Compatibility
Compatible Device Types
action camera, e-reader, smartphone, tablet
Compatible Consoles
Nintendo Switch, Nintendo Switch Lite
General compatibility
USB-powered devices
Extra information
Item number
23813
EAN code
8713439238136
Warranty
1 year
Package contents
Powerbank
USB-C charge cable
User guide
System requirements
USB charger to charge the powerbank
faq
FAQ
Frequently Asked Questions (FAQ)
You switch the powerbank on by pressing the button on the side 1x.
You switch the powerbank off by pressing the button on the side 2x.
We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.
In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.
However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.
To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000 = 74 Watt-hours.
It can take 9-18 hours for a full charge, depending on the charger used.
This powerbank doesn't support this pass-through charging function.
Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.
Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).
When your powerbank is not charging, try the following:
- Use other charging cables
- Use another USB-charger
- Use another power outlet
Charge the powerbank in a cool place, connected to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours.
When your powerbank doesn't turn on, check the following:
- It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
- It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.
If your powerbank can't charge your phone, check the following:
- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.
You can conduct some simple tests to identify the issue.
If the powerbank can't charge the device, make sure the powerbank is fully recharged.
If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.
If it still doesn't work, the issue might be with the powerbank itself.
You should contact the support team via the 'ask a question' section.
- Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
- The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
- It is best not to attach cables to the powerbank when not in use.
It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.