The smart solution to wirelessly control lights and secure your home from any location using your smartphone/tablet
ZigBee control station
Power adapter
LAN / Network cable
Manual
Trust Smart Home ZigBee lights and devices or other ZigBee devices such as Philips Hue*
Router/modem and internet connection
iOS 7 or higher or Android 4.0 or higher
230V power outlet
*for all possibilities and latest info about the compatibility, please go to www.trust.com/zigbee
Contact the support team for assistance via the 'ask a question' option.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
The ICS-2000 or Z1 bridge can't control the Philips Hue, Ikea or Osram Bridge, but you could reset your lamps and connect them to the ICS-2000 or Z1.
Notice: You cannot control your lights after this with your other Bridge.
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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