#10346

Direct Access Keyboard

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Key features

  • Ergonomically designed multimedia keyboard with 17 special function keys for Windows
  • Direct Internet access
  • Control your CD-Rom player and speaker volume from the keyboard
  • Direct access to many Windows applications
  • Suspend key to save energy
  • User-programmable function keys

Extra information

General Item number:
10346
EAN code:
8713439103465
Warranty:
1   year
Package contents Keyboard Interface cable Application software on disk Multi-language user's manual
Minimum requirements PC with 386 CPU DIN/PS2 keyboard connection 4 MB of system memory 4 MB free HDD space 3.5" FDD Windows 95, 98 , ME, NT4 or 2000 for special function keys

Other versions

Name Item number EAN code
Direct Access Keyboard UK 10365 8713439103656
Direct Access Keyboard IT 10366 8713439103663
Direct Access Keyboard DE 10367 8713439103670
Direct Access Keyboard FR 10368 8713439103687
Direct Access Keyboard ES 10369 8713439103694
Direct Access Keyboard DK 10370 8713439103700
Direct Access Keyboard BE 10371 8713439103717
Direct Access Keyboard PL 10372 8713439103724
Direct Access Keyboard SE 10373 8713439103731
Direct Access Keyboard NO 10374 8713439103748
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Software


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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles. 

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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