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Primo

Headset

Light weight stereo headset with adjustable flexible microphone for hands-free communication

Colours
Black
Primo Chat Headset-Visual
Primo Chat Headset-Side
Primo Chat Headset-Side
Primo Chat Headset-Front
Primo Chat Headset-Extra
Primo Chat Headset-Extra
Primo Chat Headset-Visual
Primo Chat Headset-Side
Primo Chat Headset-Side
Primo Chat Headset-Front
Primo Chat Headset-Extra
Primo Chat Headset-Extra
product-specifications

Specifications

General

Height of main product (in mm)
160 mm
Width of main product (in mm)
135 mm
Depth of main product (in mm)
4 mm
Total weight
59 g

Features

Background noise reduction
no
Foldable
no
Software
no

Control

Remote control
wired
Controls on earcap
no

Connectivity

Connection type
wired
Bluetooth
no
Connector type
3.5mm
Connector style
straight
Cable style
normal

Audio

Audio channels
2.0

Headphone

Adjustable headband
yes
Ear-cap construction
closed-back
Swivel earcups
yes
Rotating earcups
no
Output channels
2

Gaming

Designed for gaming
no

Lighting

Lights
no

Protection

Waterproof
no

Compatibility

Suitable for
Business use, Office
Compatible Device Types
pc, laptop

Extra information

Item number
11916
EAN code
8713439119169
Former name

Multi Function Headset HS-2100

Primo Headset - black

Warranty
1 year
Package contents

Headset

User's guide

System requirements

3.5 mm headphone connection

3.5 mm microphone connection

Downloads

Downloads

manuals

Manuals

Version 6.0 | Multilingual
Quick install manual

Size: 1.13 MB
Type: pdf
leaflets

Standard leaflet

English
Standard leaflet

Type: pdf

English
Extended leaflet

Type: pdf
faq FAQ

Frequently Asked Questions (FAQ)

Solving problems

Can you check the following items:

  1. The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
  2. There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
  3. The device is the default device for recording and playbacking / input and output?
    Windows 7/8:
    • Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
    • To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK

    Windows 10:
    • Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
    • To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option

    Mac:
    • Go to "System Preferences" > "Sound"
    • Click the "Input" tab to access microphone settings.
    • Click the microphone in the devices list to adjust the microphone settings.


If the above steps don't help, connect the headset to another computer, to check if the problem persists.

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Contact us

Contact us

Please check our FAQs first, chances are you'll find the answer there.

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