#12749

Wireless Optical Desk Set 310KD

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Total wireless desktop solution with keyboard and optical mouse for a clean desk and optimal freedom

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Key features

  • Total wireless desktop solution with keyboard and optical mouse for a clean desk and optimal freedom
  • Full 360 degree radio technology operation. Transmits through almost any object.
  • Includes 12 extra programmable direct access keys for both office and multimedia functions
  • Direct access keys can be customized, in office mode, for your own personal requirements
  • Ergonomically designed optical wireless scroll mouse with programmable functions and rechargeable batteries

Extra information

General Item number:
12749
EAN code:
8713439127492
Warranty:
1   year
Package contents Optical mouse Keyboard Receiver Direct access keys overlay for office Direct access keys overlay for user defined 2 x AA batteries (keyboard) 2 x AAA rechargeable batteries (mouse) USB recharge cable for mouse Desk clip for USB charge cable Multi language user's manual CD Rom with drivers and software
Minimum requirements Pentium CPU PS/2 ports for mouse and keyboard USB port for charging mouse 16 MB of system memory 4 MB free HDD space CD ROM drive Windows 95, 98, ME, 2000, XP PC supporting ACPI for use power management keys

Other versions

Name Item number EAN code
Wireless Optical Desk Set 310KD FR 12750 8713439127508
Wireless Optical Desk Set 310KD IT 12751 8713439127515
Wireless Optical Desk Set 310KD DE 12752 8713439127522
Wireless Optical Desk Set 310KD UK 12753 8713439127539
Wireless Optical Desk Set 310KD ES 12754 8713439127546
Wireless Optical Desk Set 310KD BE 13003 8713439130034
Wireless Optical Desk Set 310KD CH 13132 8713439131321
Wireless Optical Desk Set 310KD SE 13145 8713439131451
Wireless Optical Desk Set 310KD PT 13462 8713439134629
Wireless Optical Desk Set 310KD GR 13463 8713439134636
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Software


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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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