#13405

Mini Webcam WB-1200p

Compact USB webcam with 352 x 288 hardware resolution and 300K snapshot resolution

This product is no longer available in the current Trust assortment.

Key features

  • Compact USB webcam with 352 x 288 hardware resolution and 300K snapshot resolution
  • With snapshot button to quickly take a picture
  • Maximum video speed of 30 frames per second
  • Ideal for Live Messenger, MSN Messenger, Skype and other messenger services
  • The camera stand can also be used to attach the webcam to the screen of a notebook or desktop PC

Extra information

General Item number:
13405
EAN code:
8713439134056
Warranty:
1   year
Former name:
  • 150 SpaceCam Portable
  • 150 SpaceC@m Portable
Package contents Webcam with clamp and USB cable attached Protective carry bag CD-ROM with drivers and software User's guide
System requirements Windows 7, Vista, XP or 2000 USB Port
;

Support

Download

Manuals


Select type

Software


Select your operating system (OS)
;

Frequently Asked Questions

Installation and configuration


How do I install this webcam?

To install the webcam:

  • Download the driver via the website
    Note: Make sure to download the correct driver version for your article version and operating system.
  • Install the driver.
  • Restart the computer
  • Connect the camera to the computer.
  • Make sure to set the camera as the default audio and video device on the computer.
  • When using the webcam with an application make sure to set the camera as the default audio and video device in that application too.

Solving problems


I receive a message that the app can't be opened? What do I do?

This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start  > Settings  > Privacy. Select the app and choose which app permissions are on or off. 


The webcam is not working in my chat program, e.g. Skype

- Make sure that webcam has been correctly installed.
- In order to use the webcam with a chat program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s manual / user guide or contact the application’s manufacturer for specific troubleshooting.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Compatibility


Is this product compatible with Windows 10?

We always try to keep our products functional for as long as possible.

As a result of the quick succession of developments in this sector and the age of some products, we are sometimes no longer able to keep products compatible with the frequent release of new operating systems.

Unfortunately, this is the case for this product.

Therefore there are no drivers available for Windows 10.

The technology used is no longer compatible with this operating system.


My Trust webcam is not working in the Windows 8 camera app.

This webcam is not supported in Windows 8 camera app, but does work in Windows 8 using Windows Live messenger or Skype.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Contact us: Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Register product

Login to register your Trust product(s)

Register product