#15702

Chat & VoIP Pack HiRes CP-2200

This product is no longer available in the current Trust assortment.
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Chat pack including webcam and headset with microphone for chatting and video conferencing

Key features

  • Chat pack including webcam and headset with microphone for chatting and video conferencing
  • Complete, easy to install package to see and hear each other online
  • Compatible with MSN Messenger, Yahoo Messenger and other messenger services
  • Also suitable to make free phone calls via internet with a ‘Voice-over-IP' application such as Skype
  • USB webcam with snapshot button, 640 x 480 hardware resolution and 1.2 Megapixel snapshot resolution
  • Stereo headset with 'behind-the-head' headband and single sided cable
  • The camera stand can also be used as a clamp to attach the webcam to an LCD screen

Extra information

General Item number:
15702
EAN code:
8713439157024
Warranty:
1   year
Package contents Headset Webcam User's guide CD-ROM with drivers and software
Minimum requirements USB port 3.5 mm stereo output connection 3.5 mm microphone input connection CD-ROM drive Windows Vista, XP or 2000 For full functionality: Internet connection
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


How do I use my webcam in chat programs like Skype?

For Skype follow the steps described here

I would like to adjust the webcam image colors / brightness.

Follow the steps in the following pages to adjust the colors and brightness:
 

How can I record a video on YouTube?

  • Go to the Youtube webcam recording page.
  • Login with your Youtube acount details.
  • Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here

Solving problems


During a video chat, I can't hear my chat partner or my chat partner can't hear me.

  • The webcam has no built-in Microphone. Connect the included headset to your computer.
  • Close any other programs related to audio/music/voice recording. (including games)
  • Make sure you both configured and tested your microphone as explained here:
 

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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