#18290

Tacto Wireless Entertainment Keyboard with Touchpad

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Wireless entertainment keyboard with large touchpad to control your media center notebook or PC, Xbox 360, Playstation3 or SmartTV

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Key features

  • Wireless keyboard with large touchpad, to control your notebook, Media Center PC, Xbox 360 or PS3
  • Touchpad for easy cursor control, zoom and scroll; with 3 extra mouse buttons
  • Micro USB receiver with a wireless range of 8 meters
  • Touchpad can be switched into a numeric pad
  • 12 keys with direct access to mediaplayer, mail and internet
  • Easy to use: just plug and go
  • SmartTV support*

Extra information

General Item number:
18290
EAN code:
8713439182903
Warranty:
1   year
Package contents Wireless keyboard with touchpad USB micro receiver 2x AAA batteries PS3 key stickers User’s guide
Minimum requirements PC or notebook with Windows 8, 7, Vista or XP and USB port PS3 or Xbox 360 game console *Smart TV with USB keyboard support (check your TV documentation). Touchpad function is not supported on most TV’s

Other versions

Name Item number EAN code
Tacto Wireless Entertainment Keyboard with Touchpad UK 18291 8713439182910
Tacto Wireless Entertainment Keyboard with Touchpad DE 18292 8713439182927
Tacto Wireless Entertainment Keyboard with Touchpad FR 18293 8713439182934
Tacto Wireless Entertainment Keyboard with Touchpad IT 18294 8713439182941
Tacto Wireless Entertainment Keyboard with Touchpad ES 18295 8713439182958
Tacto Wireless Entertainment Keyboard with Touchpad PT 18296 8713439182965
Tacto Wireless Entertainment Keyboard with Touchpad BE 18297 8713439182972
Tacto Wireless Entertainment Keyboard with Touchpad RU 18298 8713439182989
Tacto Wireless Entertainment Keyboard with Touchpad ND 18299 8713439182996
Tacto Wireless Entertainment Keyboard with Touchpad CZ 18300 8713439183009
Tacto Wireless Entertainment Keyboard with Touchpad HU 18301 8713439183016
Tacto Wireless Entertainment Keyboard with Touchpad HR/SI 18302 8713439183023
Tacto Wireless Entertainment Keyboard with Touchpad GR 18303 8713439183030
Tacto Wireless Entertainment Keyboard with Touchpad TR 18304 8713439183047
Tacto Wireless Entertainment Keyboard with Touchpad SK 18305 8713439183054
Tacto Wireless Entertainment Keyboard with Touchpad CH 18306 8713439183061
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Support

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Manuals


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Product information

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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


The characters on the keyboard don't correspond to the characters that I type on the TV. How can I change the lay-out?

Make sure that the keyboard is supporting this layout (e.g. you have a keyboard with a UK layout and you would like to use it on your TV with a German (DE) layout. In this case, the characters on the screen will not correspond with the keyboard.) your TV is supporting this language and language is selected in your smart TV as an input language(s).

The steps to change the language layout vary per TV brand / model.
You can usually find this in the settings on your TV, such as:
Menu -System > Device Manager > Keyboard settings > Options Keyboard > Keyboard Language
However, per brand / model, the above naming can be different.

See an example of how to set the input language layout correctly for a Samsung Smart TV on YouTube.

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

When I use the YouTube or Netflix app the keyboard is not working properly.

This keyboard should work with different apps. However, there is a known issue with Samsung TV's and keyboards from different brands, and the non-functioning of apps such as YouTube and Netflix We suggest to contact Samsung for more information and possible solutions.

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Compatibility


Is my Smart TV compatible with this product?

This keyboard was not specifically tested with every model Smart-TV available, therefore we can't confirm compatibility for every model.

Basically, if your Smart-TV has USB keyboard support (check your TV documentation), the keyboard should work.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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