Wireless compact mouse
USB micro receiver
Battery
Windows 10, 8 or 7
Intel-based Mac with Mac OS X 10.5 (Leopard) or higher
Chrome OS
USB port
This product doesn't need any drivers to function.
Just connect and the product should work.
Follow the steps in the mouse settings page
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
Download the ‘mouse fix software’ in the Downloads-section and follow the instructions in the addendum (available for download in the Downloads section) to solve the issue
To install the mousefix:
1) Connect your mouse to the computer
2) If you have downloaded the zip or rar file, extract the software
3) Open the folder “mouse fix software”
4) Open “MS_Fix2 software”
5) Go with mouse pointer to the "Click to set" window and click on it
6) If you see the "Set OK" window after you've done your mouse is re-connected and should work as normal
7) Close the software
Note for Mac-users: The mousefix is not available in a Mac version. However, when you use the mousefix on a Windows PC for your mouse, your mouse will work fine again on a Mac computer.
Follow the steps in the trouble shooting guide.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Please check our FAQs first, chances are you'll find the answer there.
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