#20407

GXT 363 Hawk 7.1 Bass Vibration Headset

Trust-Logo-Gaming

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

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Illuminated gaming headset with bass vibration and 7.1 surround sound

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Key features

Unique experience with bass vibration

With the GXT 363, you will experience gaming like you have never done before. The powerful 50mm active bass vibration speakers create an atmospheric sound feeling. In addition, it has an excellent sound quality with deep bass. With the magnificent sound, every single in-game detail can be heard.

Comfortable design

The GXT 363 is designed for long and intense gaming sessions with its comfortable meshed ear pads. The ear pads fit around your ear perfectly and help to cancel any noise while you are playing a battle against or with your friends. As well as being very comfortable, it has a great design with it’s rough coating exterior.

Inline remote

The GXT 363 features a 3 meters long anti-tangle nylon braided cable. The cable includes an extensive inline remote with volume control, volume mute, microphone mute, bass vibration control and illumination control.

Specifications

Connectivity
Connection type wired
Connector type USB
Cable length main cable 300 cm
Audio
Sensitivity 112 dB
Microphone included yes
Frequency response 20 - 20000 Hz
Driver size 50 mm
Impedance 32 Ohm
Features
Software included yes
Special features virtual 7.1 surround sound, illuminated sides
Headphone
Earcup type over-ear
Ear-cap construction closed-back
Microphone
Sensor type microphone condenser
Pick-up pattern Unidirectional
Gaming
Designed for gaming yes
Lighting
Light type Illuminated sides and microphone
Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Windows
Control
Controls volume, mute
Remote control inline

Extra information

General Item number:
20407
EAN code:
8713439204070
Warranty:
1   year
Package contents Headset CE legal & compliance sheet User’s guide Gaming sticker
Minimum requirements PC/laptop with USB port Windows 10, 8 or 7 25 MB of free hard disk space

Other versions

Name Item number EAN code
GXT 363 7.1 Bass Vibration Headset (FF Packaging) 21462 8713439214628
GXT 363 Hawk 7.1 Bass Vibration Headset 22590 8713439225907
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Frequently Asked Questions

Installation and configuration


How do I install my USB-headset in Windows 10?

Once the device is connected, Windows OS installs a built-in driver for it.

 

  • Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
  • Unplug the device and restart the system.
  • When Windows has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
  • Check in the Device Manager if the product is correctly installed or if there is any error message reported.
  • When the device is recognized by the system, you need to select it as default device for recording and playbacking. For this please refer to the Audio properties of Windows > click Sound, then click on the "Play back devices" tab and select the correct device: Select USB device
  • To activate microphone: Click Sound properties, then click on the "Recording" tab and select the correct device: Select USB device

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Where is the Windows 8 (not 8.1) driver?

Unfortunately a driver for Windows 8 is not available, only for version 8.1


Solving problems


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My Trust product is not working.

Follow the steps in the trouble shooting guide.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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