#21596

Macul Full HD 1080p Webcam

This product is no longer available in the current Trust assortment.
;

Stylish full HD 1080p Webcam with built-in microphone

Key features

  • High Definition webcam with a resolution up to 8 megapixel (3840 x 2160)
  • Convenient built-in microphone, ideal for video chats
  • Perfect to use for Skype, YouTube and online streaming.
  • Smart stand with integrated clip, ideal for both laptop screens and flat surfaces
  • Automatic white balance: clear video in any light condition
  • Fixed focus for a clear and sharp image

Specifications

General
Plug & play yes
Total size (mm) 50 x 104 x 20
Total weight 100 g
Driver needed no
Mounting type clip
Connectivity
Cable length main cable 150 cm
USB version 2.0
Audio
Microphone built-in yes
Features
Software included no
Imaging
Face tracking no
Max Framerate 30 fps
Focus type fixed focus
Video resolution 1920 x 1080
Snapshot button no
Viewing angle 55 degrees
Lighting
LED lighting available no
Sensor
Sensor resolution 1920 x 1080
Compatibility
Compatible Software Platforms Windows

Extra information

General Item number:
21596
EAN code:
8713439215960
Warranty:
1   year
Product size (HxWxD):
50 x 104 x 20
Product weight (net):
100 g
Package contents Full HD Webcam User guide
Minimum requirements USB port Windows 10, 8, 7
;

Support

Download

Manuals


Select type
Product information

Select your language
Download PDF
;

Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


How do I use my webcam in chat programs like Skype?

For Skype follow the steps described here

I would like to adjust the webcam image colors / brightness.

Follow the steps in the following pages to adjust the colors and brightness:
 

How can I record a video on YouTube?

  • Go to the Youtube webcam recording page.
  • Login with your Youtube acount details.
  • Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here

Solving problems


My webcam image is flipped / reversed / mirrored,

Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.


The webcam is not working in my chat program, e.g. Skype

- Make sure that webcam has been correctly installed.
- In order to use the webcam with a chat program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s manual / user guide or contact the application’s manufacturer for specific troubleshooting.

During a video chat, I can't hear my chat partner or my chat partner can't hear me.

  • Close any other programs related to audio/music/voice recording. (including games)
  • Make sure you both configured and tested your microphone as explained here:

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Ask a question to the helpdesk

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*


Register product

Login to register your Trust product(s)

Register product

*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

Facebook

Instagram

YouTube

Cookies