#21794

Panora Widescreen Graphic Tablet

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Large, widescreen graphic tablet with wireless stylus, multifunctional wheel and buttons

Key features

  • Large working space of 250 x 150 mm (10" x 6")
  • Adjustable multi-function wheel and buttons
  • 48 programmable Hot Cells
  • Customizable driver software
  • Advanced tablet functions; such as pressure sensitivity
  • Ergonomic wireless stylus with 2 buttons
  • For left and right hand users

Specifications

General
Touch supported no
Driver needed no
Pen stand no
Number of pen tips 2
Replaceable pen tips yes
Total weight 759 g
Active area
Width (inch) 10 "
Length (inch) 6 "
Pressure sensitivity levels 2048 levels
Tablet resolution 5080 LPI
Connectivity
Connection type wired
Cable length main cable 135 cm
USB version 2.0
Features
Programmable hot cells yes
Software included yes
Power
Battery-powered pen yes
Batteries included yes
Rechargeable battery no
Battery type (AA, AAA, etc.) AAA
Sensor
Polling rate 230Hz
Compatibility
Compatible Software Platforms Windows, Mac OS
Compatible Applications Paint, Illustrator, inDesign
Control
Number of buttons 3
Programmable buttons yes
Left-right handed use right-handed, left-handed

Extra information

General Item number:
21794
EAN code:
8713439217940
Warranty:
1   year
Product weight (net):
759 g
Package contents Graphic tablet Stylus Pen AAA Battery 2 spare pen tips USB cable User guide
Minimum requirements Windows 10, 8, 7 or Vista Mac OS X El Capitan 10.4 or later USB port 35 MB of free hard disk space Latest software downloadable from www.trust.com/21794
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Software


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Spare Parts

Use the form below to request a spare part. Standard processing time (including shipping time) is 1-2 weeks.

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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Where can I get software/drivers for my Trust product?

Software/drivers are available in the downloads section.

How do I install this tablet?

To properly install the tablet, please follow these steps:

 

  • Remove all drivers for this device and all similar devices previously installed on your computer.
  • Be sure that your system is up to date (www.windowsupdate.com).
  • Unplug the tablet and restart your system.
  • Download and install the latest drivers from the website
  • Connect the tablet directly to a properly working USB port without using a hub or an extension cable.
  • Windows should automatically recognize the device.
  • When the driver is properly installed the tablet icon will appear in the taskbar.
  • Check in Device Manager* if the tablet is correctly installed without any remarks.

*To find Device Manager refer to the Microsoft Windows Help Function.


Usage


When I use the software, it doesn't run (properly)

Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).


How do I use my tablet in drawing programs?

Follow the steps as described in our Tablet application Guide.


How can I use my tablet on a dual monitor setup?

First setup proper dual screen mode in your operating system.
If this doesn't function, install the latest driver from the Trust website, if available.

How to enable pen pressure/tilt in my drawing program?

  • In most drawing programs pen pressure/tilt is enabled after installing the driver.
  • If pen pressure is still not working, consult the documentation of the application.

Solving problems


The downloadable file (e.g. the driver) will not completely download to my computer. What can I do?

When the file doesn't completely download/install to your computer, we recommend:

  • Delete the downloaded file or files
  • To uninstall the installed file
  • After all is removed and uninstalled, re-download the file from the website. 

Please note:

  • Install the file only after it has been fully downloaded, otherwise you will receive an error.
  • Alternatively use a different browser and/or a download manager to download the file.
  • Make sure to install the file with administrator rights.
  • Check that your virus software program is configured correctly for downloads.
  • When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

Is pen tilt detection/sensitivity supported?

No, this is not supported.
 
 
 

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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