#21949

Ziva Wireless Optical Mouse

Available in stores now
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Wireless optical mouse with storable USB micro receiver

Key features

  • Smooth & accurate mouse control
  • Speed select button (800-1200-1600 DPI)
  • 2 side buttons (browser back/next)
  • Rubber top layer
  • 8m wireless range
  • On/off switch

Specifications

General
Height of main product (in mm) 106 mm
Formfactor standard
Width of main product (in mm) 71 mm
Depth of main product (in mm) 41 mm
Total weight 89 g
Ergonomic design yes
Connectivity
Connection type wireless
Wireless protocols RF 2.4GHz
Wireless range 8 m
Receiver included yes
USB version 2.0
Connector type USB
Features
Silent click no
Power saving no
Software no
USB receiver storable yes
DPI adjustable yes
Gaming
Designed for gaming no
Lighting
Lights no
Power
Batteries included yes
Battery life 6 month
Wireless transmission power (mW) 1 mW
Number of batteries 2
Rechargeable battery no
Battery type (AA, AAA, etc.) AAA
Input
Power source battery
Sensor
DPI 1200, 1400, 1800
Max. DPI 1800 dpi
Sensor technology optical
Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Windows, Mac OS, Chrome OS
Control
Grip type palm
Horizontal scrolling no
Controls left, right, backward, dpi
Number of buttons 6
DPI button yes
On/off button yes
Programmable buttons no
Adjustable weight no
Suitable surface non-reflective flat surface
Left-right handed use right-handed
Scroll wheel yes
Trackball no

Extra information

General Item number:
21949
EAN code:
8713439219494
Warranty:
1   year
Product weight (net):
89 g
Package contents Wireless optical mouse USB micro receiver 2x AAA batteries
System requirements Windows 10, 8, 7 or Vista Intel-based Mac with Mac OS X 10.5 (Leopard) or higher Chrome OS USB port
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Support

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Manuals


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Standard leaflet

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Extended leaflet

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Frequently Asked Questions

Usage


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page


Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I just bought it and can't find the USB-receiver. Where is it?

The USB-receiver is stored inside the battery compartment of the mouse.


My mouse is not working?

We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.

If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer. 


The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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