#23378

GXT 390 Juga Wireless Gaming Headset

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The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

New in assortment
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Wireless over-ear gaming headset with powerful 50mm speaker units

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Key features

  • Powerful 50mm speaker units
  • Up to 10m wireless range
  • Rechargeable battery, up to 15 hours of playtime
  • Adjustable headband with soft and comfortable over-ear pads
  • Fold-away microphone that automatically mutes when moving upwards
  • On-ear cup volume control and on/off switch

The Powerplay Headset

Dynamic sound, a 10 meter wireless range and up to 15 hours of playtime on a single charge; are you ready for some powerplay with the GXT 390 Juga Wireless Gaming Headset?

Extra-Long Playtime

With the GXT 390 Juga Wireless Gaming Headset, you can enjoy your music or games on PC, laptop or PS4 for hours on end. Its extra-long playtime allows for 15 hours of gaming on a single charge.

Comfort Is Key

This headset is so comfy, you might even forget that you have it on. With an adjustable headband to perfectly fit your head and super soft over-ear pads, you can comfortably wear the GXT 390 Juga Wireless Gaming Headset during every intense gaming session.

On-Ear Control

With the most prominent functions so easily accessible on the earcup, you have intuitive control. Quickly turn down the volume or switch off the headset. The fold-away mic is controlled just as simply; it automatically mutes when moved upwards.

Don’t Miss a Sound

The powerful 50mm speaker units make sure you won’t miss even the smallest of sounds – crucial for making split-second decisions. Crisp and clear highs blend with a thundering bass to amplify your game.

10 Meter Wireless Freedom

Are you the jumping kind when fully engaged in the game? Then wireless is your friend. Enjoy a generous 10 meter wireless range and have at it as you’re progressing through the ranks.

Specifications

General
Height of main product (in mm) 210 mm
Width of main product (in mm) 187 mm
Depth of main product (in mm) 94 mm
Total weight 315 g
Weight of main unit 315 g
Connectivity
Connection type wireless
Bluetooth no
Wireless protocols RF 2.4GHz
Wireless range 10 m
USB version 2.0
Cables included Charging cable
Connector type USB
Connector style straight
Cable style round
Audio
Sound reproduction Stereo
Audio channels 2.0
Driver units 2
Impedance 32 Ohm
Sensitivity 107 dB
Sound pressure level 107 dB
Microphone yes
Detachable microphone no
True Wireless Stereo (TWS) no
Frequency response 20 Hz - 20000 Hz
Driver size 50 mm
Features
Background noise reduction no
Foldable no
Software no
Accessories micro-USB charge cable
Noise reduction no
NFC no
Headphone
Adjustable headband yes
Active Noise Cancelling no
Total harmonic distortion 3 %
Earcup type over-ear
Ear-cup material synthetic leather
Ear-cap construction closed-back
Swivel earcups no
Rotating earcups no
Output channels virtual 7.1
Magnet type Neodymium
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Frequency response microphone 50 Hz - 15000 Hz
Echo cancellation no
Gaming
Designed for gaming yes
Lighting
Lights no
Protection
Waterproof no
IP Code (International Protection Rating) no
Power
Max battery life - music 15 hours
Rechargeable battery yes
Input
Power source battery
Compatibility
Suitable for Fortnite, Gaming, Home, Listening to music
Compatible Consoles PS4 Slim, PS4 Pro, PS4 Original
Compatible Device Types pc, laptop, gaming console
Compatible Software Platforms Windows
Control
Controls on earcap yes
Controls on/off, volume control
Remote control on earcap
LED indicator functions - Headset: Blue light = Power on. Red light - Charging, Red light flashing = Battery low, Red light off = Battery full - USB Receiver/Transmitter: Red light flashing = Trying to connect
LED indicators yes

Extra information

General Item number:
23378
EAN code:
8713439233780
Warranty:
1   year
Product weight (net):
315 g
Package contents Headset USB transmitter Micro-USB charge cable User guide Gaming sticker
System requirements Windows 10, 8, 7 Or PS4 USB port

Other versions

Name Item number EAN code
GXT 390 Juga Wireless Gaming Headset + RB6 23681
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Support

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Manuals


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Frequently Asked Questions

Installation and configuration


How to install this headset?

  • First fully charge the headset. This will take approx. 5 hours.
  • Plug the receiver into the device.
  • Set the headset (USB Headset (GXT 390 Gaming Headset)) as the default device, for both input and output in the sound/audio settings.
  • The headset is ready to use.

Solving problems


The microphone is not working.

Check that the microphone is not muted, via the middle button on the headset.

On PS4:
Make sure that you have selected the headset as both the Input and Output device in Settings > Devices > Audio Devices.

On Windows:
Make sure that you have selected the microphone of the headset as the default input device in the Sound Settings.


Everything is setup correctly, but no sound.

Make sure that the headset is turned on with the button on the headset.
And that the volume is not muted, or that the microphone is not muted.


There is a noise in the headset.

Make sure that other devices close by don't cause wireless interference, e.g. routers, cables, phones.
We would also advise to keep wireless as well as metal objects away from the (USB-adapter of the) headset. And to make sure that the USB-adapter is connected directly to the USB-port without using a hub or extension cable.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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