#23461

Raza Wireless Silent Keyboard & Mouse

Ultrathin wireless keyboard with low profile silent keys and accurate wireless mouse

Available from January

Key features

  • Low-profile keys with a soft and quiet key stroke for comfortable typing
  • Ultra-thin and stylish design incl. 13 multimedia function keys
  • Full-size layout with numeric pad and isolated keys for easy cleaning
  • Single USB micro-receiver for both keyboard and mouse
  • Up to 10m wireless range
  • Comfortable ergonomic wireless mouse with anti-slip rubber coating
  • Dedicated speed select button (800-1200-1600 dpi)
  • 2 easily accessible thumb buttons (browser back & next)
  • On/off switch on keyboard and mouse

Specifications

General
Height of main product (in mm) 135 mm
Width of main product (in mm) 439 mm
Depth of main product (in mm) 24 mm
Total weight 636 g
Weight of main unit 528 g
Compatibility
Compatible Device Types laptop, pc
Compatible Software Platforms Windows, Mac OS, Chrome OS, Android, Linux

Extra information

General Item number:
23461
EAN code:
8713439234619
Warranty:
1   year
Product weight (net):
636 g
Package contents Keyboard Mouse USB micro-receiver 1x AA battery (Mouse) 2x AAA battery (Keyboard)
System requirements Windows 10, 8 or 7 Intel-based Mac with Mac OS X 10.5 (Leopard) or higher* Chrome OS* USB port *Limited support for media functions
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Support

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Manuals


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Standard leaflet

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Extended leaflet

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Frequently Asked Questions

Installation and configuration


How do I install the keyboard/mouse?

  • Turn the mouse over and place the AA battery in the mouse and take the stored USB-receiver out of the mouse.
  • Turn the keyboard over and place the 2x AAA batteries in the keyboard.
  • Connect the USB-receiver in a USB-port of the computer.
  • Switch both the mouse and the keyboard on with the button on the bottom of each product.
  • The computer will recognize the keyboard and mouse and install the built-in driver, this might take some moments.
  • The keyboard and mouse are ready to use.

Usage


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page


How can I change the function of the media keys?

These keys use the default program that your operating system has set for these functions.
E.g. the Internet Browser key will open the default browser on your computer and the music player will open the default music player on your computer.

To change the default programs, you'll need to go to Start > Programs > Default Programs on Windows 7/8, or System > Default apps in Windows 10.

Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I just bought it and can't find the USB-receiver. Where is it?

The USB-receiver is stored inside the battery compartment of the mouse.


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page


Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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