Paxxon 1000VA UPS with 4 IEC power outlets
Reliable 1000VA battery back-up UPS with 4 IEC power outlets, suitable to power and protect your electronic devices
Key features
- Reliable 1000VA UPS with built-in battery
- Provides temporary battery power during power outage; prevents loss of data and damage to hardware
- 4 IEC power outlets with battery and surge protection to connect your PC, monitor, printer and other hardware*
- Surge protected outputs to prevent damage from power surges, spikes and fluctuations
- USB port and software to monitor the status of the UPS, sending alerts and automatic shutdown of your computer
- AVR function to ensure stable 230V output voltage
- Clear audible alerts when the power goes out, so you have time to save your files and shut down your computer
- Built-in overload, discharge, and overcharge protection
- Extended warranty of €20.000 on connected equipment**
- -*Not intended for home appliances
- -**Check conditions on trust.com
Specifications
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Extra information
| General |
Item number: 23843 |
EAN code: 8713439238433 |
Warranty: 1 year |
Product weight (net): 7800 g |
|---|---|---|---|---|
| Package contents | UPS unit | Power cable | USB cable | User guide |
| System requirements | - Grounded wall power connection | - For software: Windows 10/8/7, USB port | - 155MB of free hard disk space | - Latest software downloadable from: www.trust.com/23843/driver |
Support
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Manuals
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Software
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Frequently Asked Questions
Installation and configuration
How to install the UPS?
- First let the UPS charge overnight: plug it in, turn it on, and with no load attached, let it charge for at least 9 hours.
- When the UPS is fully charged, connect the equipment to the UPS. Make sure to not exceed 600W.
Where can I get drivers for my Trust product?
Where is the Mac-driver?
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
Usage
What is the Watt rating of my UPS?
Each model of UPS is capable of handling a predetermined amount of power draw. Always make sure that the wattage draw from your equipment plugged into the outlets does not exceed the Watt rating. The Watt rating of your UPS is 600W.
What do the LEDs and sounds mean?
- Green LED: This indicates that the UPS is operating normally on utility power from your wall socket.
- Yellow LED plus sound: This indicates that your UPS isn't operating on utility power from your wall socket. Check the wall power, and cabling.
- Red LED plus sound: This indicates an error, and can have 2 reasons:
1. The equipment connected to the UPS is drawing more power than the UPS can provide. Each model of UPS is capable of handling a predetermined amount of power draw. Verify that the wattage draw from your equipment plugged into the outlets does not exceed the Watt rating.
2. The battery is near the end of its useful life. It is a warning that the battery needs to be replaced. It does not necessarily mean that the battery is dead. The typical life span of the battery is 2-4 years depending on use and environment (temperature). Before replacing the battery, however, you should let the UPS charge overnight (leave it plugged in, turned on, and with no load attached). Then test the UPS. If the UPS fails the test and the unit is still in warranty (2 years from date of purchase), contact our support for further troubleshooting. If the unit is out of warranty, a replacement battery should be ordered from your local retailer.
Is it required to discharge the UPS regularly for maintenance?
What backup time can I expect?
The time mentioned on package/website is the maximum backup time.
Solving problems
What should I do if my device stops working?
Please check if the circuit breaker on the back of the device has tripped. If so, the button labeled “press to reset” should have sprung out. When this is the case, please turn off the UPS, disconnect all attached devices and press the button on the back. This will reset the circuit breaker.
After resetting the circuit breaker, please turn on the UPS to see if it works and reconnect the devices one by one.
In the event that the UPS won’t turn on after resetting the breaker, please contact our support team via the 'ask a question' option on the product page.
The battery is dead
If your UPS is no longer covered by warranty and you want to replace the battery, you can find a suitable battery in special stores or on the internet.
I measure a different output voltage than 220~230VAC
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview