Octopus Internet Control Station ICS-2000

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

The ideal solution to wirelessly control and monitor your home for ultimate comfort and security

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Key features

  • Control your lights and appliances with your smartphone/tablet*
  • Monitor your home with sensors and get push alert notifications on your smartphone/tablet
  • Enrich your home with colorful Zigbee lights to set the perfect mood while watching TV or having friends over**
  • Program timers for devices/scenes (including sunrise/sunset recognition)
  • Set up different scenarios and timers to automate your lights, screens, etc. by using the intuitive rules editor
  • Free app available for iPad, iPhone and Android tablet and smartphone
  • Every family member can connect their mobile device
  • Secure communication with AES encryption and SSL
  • Multi-platform: Future-proof design based on support for multiple technologies: Smart Home 433/868 MHz, Zigbee HA/LL and Somfy RTS sunblinds
  • Available in various versions: an international version and country-specific versions for Italy, Belgium/France, UK, Spain/Portugal and Germany.
  • * Smartphone/tablet with iOS 9+ or Android 4.0+
  • ** More information can be found on: www.trust.com/zigbee
  • For more information about Zigbee and our mobile application; take a look on the Zigbee page!

Optimize your wireless range

For an optimum wireless Zigbee range, place your control station in a central location to the house or general area. Preferably in the same room where your Zigbee bulbs are located; for example in your living room. Keep adequate distance from walls, metal objects / tubes and other devices such as routers, cordless landline phones, baby monitors and Bluetooth devices.

Set to action

Create the perfect ambience instantly without getting up from the couch with the Trust ZYCT-202 Remote Control with Wall Mount. With just one touch of a button, you can now turn lights on/off and smoothly dim and create the perfect atmosphere in your home.With this ZigBee remote control, you can easily manage multiple lights at the same time. Use the five groups to operate five separate lights or add up to four lights to every group (control a total of 20 lights with a single remote!). Press the smart group function to turn all lights on or off simultaneously. Combine your Trust Smart Home products with the international Amazon EchoGoogle Assistant or with Siri Shortcuts.  You can also make your Trust Smart Home products even smarter with the free Olisto app.

Set for security

With the ICS-2000, you can create the impression that you are always at home at night. The Control Station allows you to turn on and off your lighting at a fixed time or at sunrise or sunset. Leave home with a secure feeling! Furthermore, you can set to receive push notifications when movement is detected. This allows you to act quickly when unwanted visitors want to enter your home.

Easy to install

Connect the ICS-2000 with your modem or router via the supplied network cable and download the free Trust Smart Home app on your iPhone, Android smartphone or tablet. You can now set up as many as 16 rooms (e.g. living room/bathroom/garden, etc.) and add as many as 200 Trust Smart Home receivers.

Global operation

Since the ICS-2000 is connected to the internet, you can control your devices everywhere around the world. The ICS-2000 is easy to operate with multiple smartphones or tablets, allowing all family members to operate the network. The system is based on secure communication (AES-128 and SSL), ensuring optimal security!


Height of main product (in mm) 33 mm
Width of main product (in mm) 127 mm
Depth of main product (in mm) 12 mm
Total weight 586 g
Wireless range 120 m
Wireless protocols Zigbee
Power source wall socket
Input voltage of main device 5 V
RAM Memory size 3 MB
Internal Flash Memory size 256 kB
Controls on/off
Indicators Power on/off

Extra information

General Item number:
EAN code:
1   year
Product weight (net):
586 g
Package contents Octopus control station Power adapter LAN / Network cable P1 cable (works with DSMR-compliant smart energy meters that have a P1 port) Multi Language User guide
System requirements Compatible with all Trust Smart Home products with the automatic code system. These can be identified by the letter A at the beginning of the product name (e.g. AYCT-102). Incompatible with: EML-1000 Trust Smart Home Zigbee lights and devices or other Zigbee devices such as Philips Hue** Smartphone/tablet with iOS 9+ or Android 4.0+ Router/modem internet connection ** More information can be found on: www.trust.com/zigbee

Other versions

Name Item number EAN code
Octopus Internet Control Station ICS-2000 IT 72110 8713439721102
Octopus Internet Control Station ICS-2000 BE/FR 73110 8713439731101
Octopus Internet Control Station ICS-2000 UK 74110 8713439741100
Octopus Internet Control Station ICS-2000 ES/PT 77110 8713439771107
Octopus Internet Control Station ICS-2000 DE 78110 8713439781106


The following products are compatible. Click the link to see details of the product.




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Frequently Asked Questions


How do I switch off the green power LEDS?

The green power LEDs can be switched off in the App. Go to Settings. Here you can switch off the LEDs of the ICS-2000

Why does the LED blink blue?

The blue LED flashes to indicate that the ICS-2000 is connected to the server

Solving problems

My ICS 2000 shows an error code, how do I get a connection again?

Does your ICS 2000 display an error code? Contact our customer service via info@trustsmarthome.com and send a photo of the label below your ICS.
If you reset your ICS-2000, you will lose all your settings and you will no longer be able to use your app. Your ICS-2000 can only be reset in special cases in consultation with our customer care.

I cannot register, what can I do?

Does your ICS 2000 display an error code such as registration failed? Contact our customer service via info@trustsmarthome.com and send a photo of the label below your ICS.

After the installation I see red LEDs

1. Check whether the network cable is connected to the modem / router and the control station
2. Check if the power adapter is connected to the wall socket and the control station
3. Press the network cable and the power cable firmly into the control station and the modem / router
4. Connect the control station directly to the modem
5. Disconnect and reconnect the power adapter
6. Check if your internet is active

During start-up, the LEDs of the ICS-2000 stopped running and 1 green LED is still lit.

Remove the ICS-2000 from the power and reconnect it. Wait until the ICS-2000 has restarted. All 4 LEDs must light up green again.

My ICS displays App Offline, what can I do?

Your ICS is probably not online internet via your router. Try restarting your router. And if this does not help, use a different cable.

The registration information of my account is outdated. What can I do?

Contact the support team for assistance via the 'ask a question' option.

I have made an error in the registration of my account, what can I do?

Contact the support team for assistance via the 'ask a question' option.

I can't connect my ZYCT-202 remote control to my ICS-2000 or Z1, what should I do?

Reset the remote control by pressing and holding the OFF button. Make sure that the remote control isn't set to the group channel and first press 'connect' in the app, befor putting the remote control in pair-mode by pressing and holding the button with the two lamps on it.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Is ICS-2000 also compatible with Somfy IO?

It is compatible with Somfy RTS, not with Somfy IO systems.

Is Homekit supported by Trust Smart Home?

Homekit is not supported but we offer Siri voice contol of Scenes via Siri Shortcuts (from iOS 12). These shortcuts works on iPhone/iPad but also on the HomePod and Apple Watch.

Besides is Trust Smart Home fully controllable with spoken commands via Google Home and Alexa. The Google Home app can also be installed on iPhone/iPad for Google Assistant voice control. 



I now control my lights with the Philips Hue Bridge, Ikea, or Osram Bridge, can I control them with the ICS-2000 or the Z1?

The ICS-2000 or Z1 bridge can't control the Philips Hue, Ikea or Osram Bridge, but you could reset your lamps and connect them to the ICS-2000 or Z1.
Notice: You cannot control your lights after this with your other Bridge.
For a complete overview which lamps and devices are supported, see the compatibility overview


How can I update the firmware?

The firmware is automatically updated as soon as a new version is available. The ICS-2000 checks every 24 hours for a new firmware version.


Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.


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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview