IMPORTANT SAFETY UPDATE
UK Product Recall - only applies to chairs sold in the UK
Trust International B.V.
Ryon Gaming Chair
Approximate Sale Date: Sales from July 2020 to present day
GXT 705R Ryon Gaming Chair - red
- Item number: 22256
- Barcode: 8713439222562
GXT 705W Ryon Gaming chair – white
- Item number: 23205
- Barcode: 8713439232059
GXT 705 Ryon Gaming Chair - black
- Item number: 23288
- Barcode: 8713439232882
GXT 705R Ryon Gaming Chair - red
GXT 705W Ryon Gaming Chair - white
GXT 705 Ryon Gaming Chair - black
What's happened?
We have recently become aware of a potential safety issue with the Ryon Gaming Chair.
We have identified that the product does not comply with the local English product regulation (furniture and furnishings safety regulations 1988).
We take our customers' wellbeing and satisfaction very seriously and therefore we are recalling all affected Ryon Gaming Chairs. Please note that this recall notice only applies to the Ryon Chair (item number 22256 / 23205 / 23288).
What should you do if you are in the UK?
- Stop using the product.
- Keep the product away from any open flame.
Please contact your dealer to inform on details for returning the chair and the reimbursement of the full purchase price.
How to disassemble the Ryon Gaming Chair? Click here for the step-by-step instructions.
The chairs were sold through the following dealers in the UK:
- Game
- Gift Universe
- AO.Com
- Shop Direct group
- Dominic Fleming Ltd
- Exertis Ireland Ltd
- Smyths Toys
- Ingram Micro Europe (UK)
- Exertis UK Ltd
If you have any questions, please contact customer service by sending us an .
We thank you for your cooperation and apologize for any inconvenience.