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23564 - Hyke Outdoor Powerbank 10.000 mAh

#23564

Hyke Outdoor Powerbank 10.000 mAh

Batería externa de 10 000 mAh para uso en exteriores

Batería externa resistente al agua y de carga rápida para uso en exteriores (10 000 mAh)

Disponible a partir de marzo

Características

  • Ideal para la playa o la piscina: resistente al agua y a la arena (IP67)
  • Carga avanzada y ultrarrápida: proporciona la máxima potencia a los dispositivos*
  • Perfecta para llevar de camping y a festivales; incluye linterna
  • Compatible con todos los teléfonos y tabletas, incluidos Apple y Samsung
  • Siempre conectado: recarga el teléfono hasta 4 veces**
  • Hasta 46 horas extra de batería de teléfono móvil o 12 horas extra para la tableta**
  • Carga 2 dispositivos a la vez con un puerto USB-A y un puerto USB-C
  • Recarga rápida de la batería externa mediante el cable micro-USB o puerto USB-C incluidos
  • El indicador de nivel LED inteligente permite saber cuándo es el momento de recargar
  • *Carga rápida con hasta 18 W de potencia por medio de Power Delivery y QuickCharge 3.0. La velocidad de carga varía de un dispositivo a otro
  • **Según el modelo/la marca y el estado de la batería. Meramente indicativo

Especificaciones

General
Number of USB ports 2
Height of main product (in mm) 142 mm
Width of main product (in mm) 72 mm
Depth of main product (in mm) 18 mm
Total weight 222 g
Weight of main unit 222 g
Connectivity
Cables included USB-C charge cable
Features
Accessories USB-C charge cable
Special features Water resistant (IP67)
Flashlight flashlight
Protection
Protections over-charge, over-current, over-discharge, over-heat, short-circuit
Power
Battery capacity (mAh) 10000 mAh
Battery voltage (Volt) 3.7 V
Safe & certified battery yes
Recharge time 4 hours
Watt-hour rating 37 Wh
Number of charges - tablets 1.2
Number of charges - phones 4
Extra usage time - tablets 12 hours
Extra usage time - phones 46 hours
Battery composition (Alkaline, Li-ion, etc.) Lithium-ion polymer
Input
Input port USB-C
Input power 20W
Fast re-charging yes
Output
USB port A types 1
Charging technology Quick Charge 3.0, USB PD 3.0
Output specification - Port 1 18W, QC 3.0, auto-detect
Output specification - Port 2 18W, PD, USB-C
USB port C types 1
Total output power (max): A, W 18W
Compatibility
Compatible Device Types action camera, smartphone, tablet, e-reader
Compatible Consoles Nintendo Switch
General compatibility Smarphones
Control
Indicators Battery, Battery level, Power, Charging

información extra

General Número de referencia:
23564 		Código EAN:
8713439235647 		Garantía :
1   año 		Peso del producto (neto):
222 g
Contenido del paquete Batería externa Cable de carga micro-USB Manual del usuario
Requisitos del sistema Cargador USB para cargar la batería externa
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Soporte

Descargar

Manuales

Seleccione el tipo
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Preguntas frecuentes

Uso

My powerbank is still charging. How long does it take to charge the powerbank?

It can take 6-12 hours for a full charge, depending on the charger used.

How do you use the flashlight function?

You switch the flashlight on by pressing the button on the side for 4 seconds.

You switch the flashlight off again by pressing the button on the side for 4 seconds.

What is IP67?

The IP rating shows how well the product is protected from water, dust and dirt.

The first digit after IP is the rating the IEC assigned a unit for its resistance to solids. In this case, it’s six – which means no harmful dust or dirt seeped into the unit after being in direct contact with the matter eight-hours.
The second digit is the water resistance rating. In this case it is seven which means that the device can be submerged in up to one meter of fresh water for half an hour.

In short: IP67 means the unit is resistant to dust and can be dropped into a body of water up to a meter deep for half an hour.

Can I swim with my powerbank?

We certainly wouldn’t recommend swimming with your phone, since a swimming pool is full of various chemicals used to cleanse the water, and seawater is full of salt. Please also note that water resistance isn’t a permanent condition and may diminish over time. 

How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

Are powerbanks allowed to be taken on board of a flight?

In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.

However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.

To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000  = 74 Watt-hours.

Can I charge the powerbank, while it is charging another device?

This powerbank doesn't support this pass-through charging function.

Can the portable battery charge my tablet?

Portable batteries that have 10W or 2A output can charge tablets.
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).

Can the portable battery fully charge my phone?

This depends on battery capacity (mAh) of your phone and age of the battery.
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.

How can I tell when power bank is fully charged?

Most of our powerbanks are equiped with battery status indicators. In general, when all the indicators turn off, it means that the battery is fully re-charged. For further details, about the indicators, please refer to the quick manual.

Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

Does the flashlight work during charging?

The flashlight will function during the charging process.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

Solución de problemas

My powerbank is not charging. What can I do?

Please try the following:

  • Use other charging cables
  • Use another USB-charger
  • Use another power outlet

Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours. 

When I charge the powerbank, only a LED is blinking

When the powerbank is charging the light of the status bar will be flashing blue, this is normal behavior.

Every blue led is a status:

  • 1 led > 25% charged
  • 2 leds > 50% charged
  • 3 leds > 75% charged
  • 4 leds > 100% charged

The upper led could keep blinking as long as the powerbank is connected to the power source.

Please disconnect the powerbank from the power source, when the powerbank is charged.

Now you can start charging your phone/tablet.

Try both cables to charge the device: the supplied cable and an original charging cable of your phone/tablet.

My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.

Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

¿Dónde está su centro de servicio? ¿O dónde puedo enviar mi producto para ser reparado?

Si el producto todavía está en garantía, le rogamos ir al punto de venta donde lo ha adquirido, provisto de una prueba de compra. Allí se lo reemplazarán por uno nuevo.

Mi producto es defectuoso. ¿Qué debo hacer?

En caso de defectos, devuelva el producto a su revendedor con una descripción del fallo, prueba de la compra y todos los accesorios.
Durante el periodo de garantía recibirá un producto de repuesto del revendedor si hubiera disponibles.
Para nuestras condiciones de garantía puede consultar:
https://www.trust.com/support/warranty

Otro

Can I use any USB cable for charging my device with a powerbank?

For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.

Garantía

Condiciones de garantía
  • Trust ofrece garantía si la compra es auténtica y hecha a un distribuidor autorizado.
  • Su producto Trust entra dentro de los términos y condiciones de garantía mientras sus defectos sean de fabricación durante un período de un (1) año * desde la fecha de compra original, siempre que la compra sea a un distribuidor oficial.
    • * En Europa, hay un periodo mínimo de garantía de 2 años en todos los productos que vendemos.
  • En caso de defectos, devuelva el producto a su revendedor con una descripción del fallo, prueba de la compra y todos los accesorios.
  • Durante el periodo de garantía recibirá un producto de repuesto del revendedor si hubiera disponibles.
  • En caso de extravío de los accesorios como el manual, software u otros elementos, póngase en contacto con el Centro de servicios.
  • La garantía se anulará en caso de que se haya abierto el producto, daños físicos, mal uso, modificación, reparación por parte De personal no autorizado, descuido y uso del producto para un propósito diferente del uso al que está destinado.
  • Cláusula excluyente de la garantía:
    • Daños ocasionados por accidentes o desastres, como incendios, inundaciones, terremotos, guerra, vandalismo o robo.
    • Incompatibilidad con otro hardware/software no definido como requisitos mínimos del sistema.
    • Accesorios como pilas y fusibles.
  • En ningún caso, el fabricante se responsabilizará de ningún daño importante o imprevisto, incluido cualquier pérdida de los beneficios del negocio o cualquier daño comercial que se ocasione del uso de este producto.

 

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Soporte

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