Key Account Manager – Retail - d.a.ch

Full-time

Location: Germany

Trust might not be a family business, but we definitely operate as one. We work as a team, support one another through successes and setbacks, and are passionate about and proud of what we do. In addition to an ongoing rebrand, we’ve this year set out exciting and ambitious sustainability goals – committing to becoming climate-neutral. We’ve also began releasing our line of ‘ECO’ products, which are made from recycled materials. We’re making our way to a greener, brighter future – and we’d love for you to join us! 

At Trust International B.V., we continue to build an exciting, fast paced work environment.  We are looking for an individual to become part of an enthusiastic and ambitious team. You will be responsible for MSH across the Retail channel within the DACH region, plus some smaller accounts.

In the role of Key Account Manager DACH, you will be responsible for driving the profitable growth within the PC, Gaming and Mobile categories throughout the retail channel.  You will have accountability for the achievement of revenue and profit target and will provide the monthly and quarterly outlook for your managed accounts.

As a Key Account Manager, you will be tasked with building joint business plans (JBPs) with our key partners, driving mutually profitable growth. You will ensure alignment across the DACH consumer channels and drive for incremental market share gains. As a key member of the sales team, you will also be expected to work alongside the other account managers to achieve the aligned DACH executional goals and financial KPIs.

Within this role you will be expected to forge relationships on all levels within your key customers and execute quarterly business reviews, along with senior top to top meetings annually.

This role reports to the Head of Retail DACH.

Responsibilities: 

• Ownership of DACH strategic Retail customers.  Building and executing a strategic plan aligned with the goals and ambitions of the DACH region;
• Work with the B2C Marketing & Sales teams to outline a full 360 degree annual marketing, execution and promotional plan across the Consumer channels;
• Clearly define market share ambitions and risks/opportunities within the DACH markets;
• Launch the required new product introductions (NPIs) across key customer base with pre and post analysis of execution;
• Develop an extensive contact network within each key customer and align the Trust counterpart to build a true strategic partnership;
• Responsible for the forecasting of the portfolio and optimising the logistical operations with the support of the supply chain teams;
• Maximise the ‘soft dollar’ investments including discounts, Marketing Development Funds, customer contributions and rebates;
• Define and optimise the execution of all strategically important products (SIPs) across the account base within the B2C channel;
• Negotiate the annual contractual agreements and seek to optimise all investments, in return for mutually profitable growth.

Qualifications: 

• 5+ years’ experience selling in a Consumer (B2C) environment within DACH;
• Localised market, competitor and consumer/shopper knowledge ;
• Proven ability to achieve significant growth with a proven record of delivering sales and profit targets;
• Results driven, confident and engaging;
• A strong influencer with a can do attitude;
• A team player;
• Excellent presentation and communication skills;
• Exceptional at relationship building;
• Creative thinker, fast learner and self-motivated;
• English speaking, both written and spoken;

• The role is Germany based and requires travel within the country and DACH region.

What we offer: 

• An international, diverse and dynamic working environment;
• Being an instrumental part of Trust’s ESG journey to contribute to a cleaner planet;
• (International) career opportunities;
• Competitive salary and fringe benefits package (e.g. bonus arrangement);
• Coaching/Development across a diverse range of roles/functions;
• Collaborative, enthusiastic and ambitious colleagues;
• Flexible working location.

Trust is a global company on a mission to make fair digital accessories the new norm: Fair for people. Fair for the planet. And at fair prices. We are engaging and collaborating with our retail and manufacturing partners to make clever changes in our production, operations, and product range.

Trust offers a range of affordable products for your laptop, gaming device, tablet, desktop, home, smartphone, and TV. Trust’s products are available in 50 countries, from local shops to larger electronics stores, department stores, hypermarkets, and online.

Interested in seeing other great career opportunities at Trust? Visit the ‘Careers’ page of our website – or check out our LinkedIn or Indeed pages – where you’ll see all open job listings!

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