Key Account Manager E-commerce Germany



Location: Germany (remote).

Trust might not be a family business, but we definitely operate as one. We work as a team, support one another through successes and setbacks, and are passionate about and proud of what we do. In addition to an ongoing rebrand, we’ve this year set out exciting and ambitious sustainability goals – committing to becoming climate-neutral. We’ve also began releasing our line of ‘ECO’ products, which are made from recycled materials. We’re making our way to a greener, brighter future – and we’d love for you to join us!  


At Trust, we continue to build an exciting and fast paced work environment. In the past years, we have taken considerable steps in growing our e-commerce capabilities to drive significant growth – as a result, e-commerce is becoming a strategic growth pillar for the future.


We are looking for a Key Account Manager Ecommerce Germany, to further accelerate our e-commerce business with our fast growing online partners in Germany.


As a Key Account Manager, you will be tasked with building joint business plans (JBP) with various e-commerce partners across all areas of their business, driving mutually profitable growth. You will ensure alignment across the German Retail & B2B channels and drive for incremental market share gains. Within this role you will be expected to build an outstanding relationship with vendor managers / buyers, and execute quarterly business reviews, along with senior top to top meetings annually.

As a senior member of the sales team, you will also be expected to support, coach and motivate the supporting team members to achieve the aligned German executional goals and financial KPIs.


You will report to the Head of DACH whilst having a strong dotted line to the Head of E-commerce. Furthermore you will be closely working together with the central e-commerce and local marketing teams.



  • Ownership of selected DE e-commerce accounts and JBP (1P)
  • Build and execute a strategic plan aligned with the overall EU e-commerce strategy and wider Trust goals and ambitions
  • Work with the wider e-commerce, marketing and sales teams to outline full 360 degree marketing and promotional plans
  • Clearly define ambitions and risks/opportunities per product group within the German market
  • Maximise the ‘soft dollar’ investments including discounts, Marketing Development Funds, customer contributions and rebates
  • Launch of New Product Introductions (NPIs) with pre and post analysis of execution
  • Define and optimise the execution of all strategically important products (SIPs)
  • Monitor key metrics and provide in-depth analysis to continuously evaluate performance and identify opportunities and potential gaps
  • Seek to optimise all investments, in return for mutually profitable growth
  • Build outstanding and strategic relationships with e-commerce partners at local level



  • Strong and demonstrable e-commerce account management experience with proven record of delivering sales and profit targets
  • Entrepreneurial mindset with the ability to turn ideas into reality
  • Results and data driven, confident and a true team player
  • A strong influencer with a can do attitude
  • Cross-functional team player
  • Excellent presentation and communication skills
  • Exceptional at relationship building
  • Creative thinker, fast learner and self-motivated


What we offer: 

  • A challenging role within a highly prioritized, growth pillar of our long-term strategy
  • An international, diverse and dynamic working environment
  • (International) career opportunities
  • Competitive salary and fringe benefits package (e.g. bonus arrangement)
  • Collaborative, enthusiastic and ambitious colleagues
  • Hybrid working in alignment with your manager
  • Unlimited courses and training for personal growth through Goodhabitz



Trust is a global company on a mission to make fair digital accessories the new norm: Fair for people. Fair for the planet. And at fair prices. We are engaging and collaborating with our retail and manufacturing partners to make clever changes in our production, operations, and product range.

Trust offers a range of affordable products for your laptop, gaming device, tablet, desktop, home, smartphone, and TV. Trust’s products are available in 50 countries, from local shops to larger electronics stores, department stores, hypermarkets, and online.

Interested in seeing other great career opportunities at Trust? Visit the ‘Careers’ page of our website – or check out our LinkedIn or Indeed pages – where you’ll see all open job listings!


We conduct analyses of our job description language and requirements to ensure they are inclusive and equitable.



Candidatura a emprego

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