#21259

Flex Design Tablet - black

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Mesa gráfica flexível

Mesa gráfica ultrafina com design para economia de espaço e caneta sem fios ergonómica incluída

Características principais

  • Ultrafina e com design para economia de espaço (área de trabalho de 140 x 100 mm).
  • Funções gráficas avançadas, como sensibilidade de pressão
  • Caneta sem fios ergonómica com 2 botões
  • Botão antiderrapante
  • Ideal para uma área de trabalho flexível

Especificações

General
Touch supported no
Pen stand no
Number of pen tips 2
Replaceable pen tips yes
Total size (mm) 198 x 188 x 9
Total weight 199 g
Driver needed no
Active area
Width (inch) 5.5 "
Length (inch) 4 "
Pressure sensitivity levels 1024 levels
Tablet resolution 2500 LPI
Connectivity
Connection type wired
Cable length main cable 120 cm
USB version 2.0
Features
Programmable hot cells no
Software included yes
Power
Battery-powered pen yes
Batteries included yes
Rechargeable battery no
Battery type (AA, AAA, etc.) AAA
Sensor
Polling rate 133Hz
Compatibility
Compatible Software Platforms Windows
Compatible Applications Paint, Illustrator, inDesign
Control
Controls no
Number of buttons 0
Programmable buttons yes
Left-right handed use right-handed, left-handed

informação extra

Geral Número do artigo:
21259
Código EAN:
8713439212594
Garantia :
1   ano
Tamanho do produto (AxLxP):
198 x 188 x 9
Peso do produto (líquido):
199 g
Conteúdo da embalagem Mesa gráfica Caneta 2 bicos de caneta sobresselentes Cabo USB 1 pilha AAA Guia do utilizador
Requisitos mínimos Windows 10, 8, 7 ou Vista Porta USB 35 MB de espaço livre em disco rígido Software mais recente transferível em www.trust.com/21259
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Peças

Utilize o formulário abaixo para solicitar uma peça de reposição

Informações Pessoais

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Compra

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Parte

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Perguntas Frequentes

Instalação e configuração


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Where can I get software/drivers for my Trust product?

Software/drivers are available in the downloads section.

Where is the Mac-driver / software?

This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

Nor is in fact the use of this product in any way supported with other operating systems, which don't meet our product's specifications and requirements.


How do I install this tablet?

To properly install the tablet, please follow these steps:

 

  • Remove all drivers for this device and all similar devices previously installed on your computer.
  • Be sure that your system is up to date (www.windowsupdate.com).
  • Unplug the tablet and restart your system.
  • Download and install the latest drivers from the website
  • Connect the tablet directly to a properly working USB port without using a hub or an extension cable.
  • Windows should automatically recognize the device.
  • When the driver is properly installed the tablet icon will appear in the taskbar.
  • Check in Device Manager* if the tablet is correctly installed without any remarks.

*To find Device Manager refer to the Microsoft Windows Help Function.


Uso


When I use the software, it doesn't run (properly)

Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).


How do I use my tablet in drawing programs?

Follow the steps as described in our Tablet application Guide.


How can I use my tablet on a dual monitor setup?

First setup proper dual screen mode in your operating system.
If this doesn't function, install the latest driver from the Trust website, if available.

How to enable pen pressure/tilt in my drawing program?

  • In most drawing programs pen pressure/tilt is enabled after installing the driver.
  • If pen pressure is still not working, consult the documentation of the application.

Solução de problemas


The downloadable file (e.g. the driver) will not completely download to my computer. What can I do?

When the file doesn't completely download/install to your computer, we recommend:

  • Delete the downloaded file or files
  • To uninstall the installed file
  • After all is removed and uninstalled, re-download the file from the website. 

Please note:

  • Install the file only after it has been fully downloaded, otherwise you will receive an error.
  • Alternatively use a different browser and/or a download manager to download the file.
  • Make sure to install the file with administrator rights.
  • Check that your virus software program is configured correctly for downloads.
  • When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

My pen does not work properly.

  • First replace the battery.
  • Make sure devices like speakers or monitors are at least 0,5 meter away.
  • Make sure your mouse is not moving/active.
  • Update to the latest driver.
  • Replace the tip as described in the manual.
  • If still not working, request a replacement pen on our spare parts request page.

Is pen tilt detection/sensitivity supported?

No, this is not supported.
 
 
 

I need a new or extra pen/pen tip. How can I request this?

Go to the spare parts request page and fill in your details.

The file on the website won't download (completely)

Possibe causes blocking the download:
  • Firewall is blocking the download.
    Adjust your firewall software to allow downloads.
  • An antivirus/internet security software suite is blocking the download.
    If you have internet security software make sure it is configured to allow downloads.
  • Your browser is blocking the download.
    It can help to clear the cache to be able to download again.
    It can also help to reset browser settings when clearing the cache doesn't work.
    Alternatively use a different browser to download the file.
  • Network/ISP issues.
    It can be related to a problem with the connection to your Internet service.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Garantia

Condições de garantia
  • Trust oferece uma garantia ao comprador original de um revendedor autorizado.
  • O Seu Produto Trust está abrangido pelos termos e condições de garantia contra defeitos de fabrico por um período de um (1) Ano* a partir da data oficial de Compra, desde que adquirido em um dos nossos retalhistas Oficiais.
    • *na Europa, existe um período de garantia mínima de 2 anos para qualquer produto vendido.
  • Em caso de defeito, devolva o produto ao revendedor onde o comprou com uma descrição da avaria, a prova de compra e todos os acessórios.
  • Durante o período de garantia receberá um produto de substituição entregue pelo revendedor, se disponível.
  • Relativamente a acessórios em falta como: o manual, software ou outros artigos, contacte o nosso Centro de Atendimento.
  • A garantia será anulada nos casos em que os produtos foram abertos, sofreram danos físicos, houve utilização indevida, modificações, reparação por pessoa não autorizada, descuido e utilização do produto para outros fins que não os pretendidos.
  • Exclusões de garantia:
    • Danos provocados por acidentes ou desastres, como por exemplo incêndio, inundação, terramoto, guerra, vandalismo ou furto.
    • Incompatibilidade com outro hardware/software não definida como requisitos mínimos do sistema.
    • Acessórios como as baterias e os fusíveis.
  • O fabricante não pode, em circunstância alguma, ser responsabilizado por danos consequentes ou acidentais, incluindo perdas de lucro nas vendas ou quaisquer outros danos comerciais, decorrentes da utilização do seu produto.

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*Os preços definidos pela TRUST são preços recomendados, não vinculativos e correspondem à média dos preços de retalho com IVA incluído. Os preços estão sujeitos a alteração sem aviso prévio.

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