Yes, but the remote is restricted to only switching and dimming the lamps. To control warm-, cold- or RGB-colors you need the ICS-2000 or Zigbee Z1.

To control the bulbs using your smartphone, you need an ICS-2000 or a Z1 and you have to pair the Zigbee bulbs. After that, you can control you Zigbee devices with your phone.

Yes, that is possible and won't give any further issues.

As long as you keep the lamp safe from humidity you can use them outdoor. Notice: Metal parts around a closed lamp can influence the wireless range.

You can't place our Zigbee bulbs behind an existing dimmer, since the bulbs have a built in dimmer themselves.

The ZLED bulbs can not be used with all transmitters. They can only be controlled with a transmitter that is compatible with Zigbee. You can recognise them by the 'Z' at the beginning of the product name, e.g. ZYCT-202, ZPIR-8000, ZCTS-808, etc)

With the ZYCT-202 remote control you can pair multiple lamps to a channel/group. After that, you can control all lamps in this group together. With the ICS-2000 and the Z1 this is not yet possible, but it will be in the future.

The Zigbee lamps can also be used with the ZYCT-202 Zigbee Remote (only switching and dimming)

You can do this by resetting the bulb or by pressing ON and OFF on the Zigbee remote at a maximum distance of 10cm from the bulb.

A couple of tips for optimal range:

• Make sure your Zigbee control station is placed at a central point in your home or room.
• Make sure there are no metal objects in close range of your Zigbee control station.
• Make sure your Zigbee control station is completely detached and there is enough distance (minimum 1 meter) between the Zigbee control station and other devices such as a Wifi router, Dect phones (Gigaset) etc.
• If you add multiple Zigbee lamps or devices, they will amplify each others signal (this is called mesh networking)
• If neccessary, our support department can help you with setting a different Zigbee channel to reduce disturbance with your Wifi network.
  The range of the Zigbee system is max. 30 metres in optimal conditions.

No, this is not possible. When you connect a Zigbee light to, for example, our Zigbee Bridge Z1, the connection with the original control station is undone.

Yes, that is possible. First pair the lamp and the remote with your Trust Smart Home Zigbee Z1 or ICS-2000 and after that connect the lamp and the remote.

Max 20 lamps with a maximum of 4 per channel.

With a Trust Smart Home control station or bridge it is possible to control your lamps even when you are not at home

Turn the ZLED Zigbee lamp OFF and ON again and make sure to hold the remote as close as possible to the lamp while pairing.
Make sure that the remote control isn't set to the smart group function/

1. Push the ON button on the remote.
2. Keep the ON button pressed untill the lamp turns on and off 3x. (This can take up to 20 seconds.)
3. Keep holding the ON button untill the lamp has flashed 2x to confirm the connection, then release the ON button.

Make sure you hold the transmitter close to the lamp when trying to pair. The range of the bulb will expand after it is paired.

You can reset the bulb by putting it in pairing mode. Turn the lamp ON and OFF five times within 15 seconds with the traditional switch. The lamp will be in pairing mode for 20 seconds after that.

Infelizmente, não temos centros de serviço para consertar produtos.
Um produto com defeito deve ser substituído no ponto de venda durante o período de garantia.

Oferecemos uma garantia de 'devolução ao revendedor' para nossos produtos. Em caso de defeito, você pode devolver o produto ao revendedor com a descrição da falha, comprovante de compra e todos os acessórios. Durante o período de garantia, você receberá um produto de substituição do varejista, se disponível. Para todas as condições de garantia, você pode consultar: https://www.trust.com/support/warranty

This is possible when using the ICS-2000 Control Station. Create a rule that has the Start Line receiver as a trigger and turning ON a Zigbee lamp as action.

Zigbee is a 2-way system, allowing you to see the status of your lights in our app. Apart from that, Zigbee uses mesh networking. If you use multiple lamps or other Zigbee devices, they amplify each others signal.