#16976

Quasar USB Headset

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Quasar USB Mikrofonlu kulaklık

Maksimum konfor için ayarlanabilir yumuşak pedli başlık bandı ve geniş yastıklı kulak pedlerine sahip yüksek kaliteli stereo USB kulaklık

Özellikler

  • Tüm masaüstü ve dizüstü bilgisayarlarla uyumludur
  • Net bir dijital ses kalitesi sağlayan gelişmiş USB teknolojisi
  • Sadece tek bir fişi bilgisayarınızın USB bağlantı noktasına bağlayın; hoparlörlerinizi çıkarmanıza gerek yoktur
  • Net bir konuşma kalitesi sağlayan esnek tasarımlı ve hassas mikrofon
  • Çevrimiçi oyun seansları, müzik dinleme, sohbet ve Skype gibi telefon uygulamaları için ideal
  • 2,5 metre ekstra uzunlukta kablo

özellikler

General
Total weight 180 g
Connectivity
Connection type wired
Connector type USB
Connector style straight
Cable length main cable 250 cm
Cable style round
Audio
Sensitivity 108 dB
Microphone included yes
Frequency response 20 - 20000 Hz
Headphone
Earcup type on-ear
Ear-cap construction closed-back
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Frequency response microphone 30 - 16000 Hz
Gaming
Designed for gaming no
Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Mac OS, Windows

Ekstra bilgi

Genel Ürün numarası:
16976
EAN-kodu:
8713439169768
Garanti:
1   yıl
Ürün ağırlığının (net):
180 g
Ambalajın içeriği USB Headset User's guide
Minimum Gereksinimler Windows 10, 8, 7 Intel-based Mac with Mac OS X 10.5 (Leopard) or higher USB port
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Indirmek

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Sıkça Sorulan Sorular

Kurulum ve yapılandırma


How do I install my USB-headset in Windows 10?

Once the device is connected, Windows OS installs a built-in driver for it.

 

  • Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
  • Unplug the device and restart the system.
  • When Windows has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
  • Check in the Device Manager if the product is correctly installed or if there is any error message reported.
  • When the device is recognized by the system, you need to select it as default device for recording and playbacking. For this please refer to the Audio properties of Windows > click Sound, then click on the "Play back devices" tab and select the correct device: Select USB device
  • To activate microphone: Click Sound properties, then click on the "Recording" tab and select the correct device: Select USB device

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Sorunlarını çözme


My headset is not recognized by the computer. What do I do?

The support for this headset is built-into Windows.
Once the device is connected, Windows OS should install a built-in driver for it.

Follow the steps below to re-install the headset:

- Make sure your system is up to date (especially the soundcard and USB drivers) following the instructions from the website www.windowsupdate.com, and the website of the manufacturer of your computer.

- Unplug the headset and restart the system.

- When Windows has completely loaded, connect the headset directly to the USB port without using a hub or an extension cable.

Note: Make sure to connect the headset to a USB 2.0 port instead of to a usb 3.0 port.

- Check in the Device Manager if the headset is correctly installed or if there is any error message reported.

- When the device is recognized by the system, you need to select it as default device for recording and playbacking.

* Playbacking: Right click on the microphone icon in the taskbar and select Playback devices > Select the correct device > Set default > OK

* Recording: right-click on the microphone icon in the taskbar and select Recording devices > select the correct device > Set default > OK

- If the above steps don't help, connect the headset to another USB-port or to another computer, to check if the problem persists.

The microphone is not working

Can you check the following items:

  1. The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
  2. There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
  3. The device is the default device for recording and playbacking / input and output?
    Windows 7/8:
    • Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
    • To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK
    Windows 10:
    • Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
    • To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option


If the above steps don't help, connect the headset to another computer, to check if the problem persists.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Garanti

Garanti koşulları
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • Kusur durumunda, ürünü bayiinize ariza tanimiyla, ürünü satin aldiginizi gösteren belgeyle ve tüm aksesuarlarla birlikte iade ediniz.
  • Garanti süresi içinde, ürün varsa bayiiniz tarafindan yenisiyle degistirilecektir.
  • Kilavuz, yazilim ya da diger kalemler gibi eksik aksesuarlar için, Hizmet Merkezi’mize basvurunuz.
  • Ürünlerin açilmasi, fiziksel hasar, yanlis kullanim, tadilat, yetkisiz kisilerce onarim, dikkatsizlik ve ürünün amaçlanan kullanimindan baska amaçlarla kullanilmasi durumlarinda garanti geçerliligini yitirir.
  • Garantinin istisnalari:
    • Yangin, sel, deprem, savas, kamu malinin tahribi veya hirsizlik gibi kazalar ya da afetlerden kaynaklanan zarar/ziyan.
    • Asgari sistem gerekleri olarak tanimlanmayan diger donanim/yazilimla uyumsuzluk.
    • Pil ve sigorta gibi aksesuarlar.
  • Imalatçi, her tür is kari kaybi ya da diger her tür ticari zarar dahil olmak üzere, ürünlerinin kullanimindan kaynaklanan bagli veya arizi zararlarla ilgili hiçbir yükümlülük tasimaz.

Bir soru sorun

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

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