GXT 393 Magna

1. First fully charge the headset. This will take approx. 5 hours.
2. Plug the receiver into the device (computer or PS4).
3. Set the headset (USB Headset (GXT 393 Gaming Headset)) as the default device, for both input and output in the sound/audio settings.
4. The headset is ready to use.

The 7.1 sound functions via the Windows default driver.
You don't need software or a special driver.
Just connect the headset and switch the button to 7.1.

The led will flash quickly when the headset is trying to make a connection.
The led will flash slowly when the battery of the headset is low.
The led will be constantly lit when the headset has a connection.

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

To reconnect the USB-dongle to the headset:
- Make sure the USB-dongle and headset are powered off during.
- Turn the mic-off and volume-off buttons to the side simultaneously for 3 seconds.
- The headset will go into pairing mode.
- Now plug in the USB-dongle, it should pair automatically.

Does it only happen when you use it wirelessly, not when you use it wired?

If yes, make sure that other devices close by don't cause wireless interference, e.g. routers, cables, phones.
We would also advise to keep wireless as well as metal objects away from the (USB-adapter of the) headset. And to make sure that the USB-adapter is connected directly to the USB-port without using a hub or extension cable.

Make sure that the headset is turned on with the lower button on the headset.
And that the volume is not muted (top button on headset), or that the microphone is not muted (middle button on headset).
 

Check that the microphone is not muted, via the middle button on the headset.

On PS4:
Make sure that you have selected the headset as both the Input and Output device in Settings > Devices > Audio Devices.

On Windows:

• Make sure that you have selected the microphone of the headset as the default input device in the Sound Settings.
• If your computer has 2 separate audio connections, use the included adapter.
   

Please check that you have connected the headset wirelessly, via the receiver.
If you have connected the headset via the 3.5mm connection, the sound will not be 7.1.

When you have connected the headset wirelessly, make sure that the middle button on the headset is set to 7.1 (up), and not to stereo (down).

Make sure that you are using the headset wirelessly.
When you use the headset via the 3.5mm connection, the controls on the headset will not function.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

This headset comes with a 1-meter audio cable with 3.5mm jack plug with a 1-meter extension cable to make a wired connection. In this way, you can plug it into all your devices such as your PC, laptop, Xbox, PlayStation or Switch.