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Mezza
Kablosuz klavye ve fare
Konforlu kablosuz fare ve multimedya klavye
product-specifications
Özellikler
General
Total weight
723 g
Compatibility
Compatible Consoles
no
Compatible Device Types
pc, laptop
Compatible Software Platforms
Chrome OS, Windows, Mac OS
Ekstra bilgi
Ürün numarası
23185
EAN-kodu
8713439231854
Garanti
1 yıl
Ambalajın içeriği
Kablosuz fare
Kablosuz klavye
USB mikro alıcı
2 x AA (Klavye) & 1x AA (Fare) pil
Kullanım kılavuzu
Sistem gereksinimleri
Windows 10, 8 veya 7
Mac OS X 10.5 (Leopard) veya üzeri Intel-tabanlı Mac*
Chrome OS*
USB bağlantı noktası
-* medya fonksiyonları için sınırlı destek
Diğer sürümler
Mezza Wireless Keyboard with mouse IT
Ürün numarası 23396
EAN-kodu 8713439233964
EAN-kodu 8713439233964
Mezza Wireless Keyboard with mouse FR
Ürün numarası 23397
EAN-kodu 8713439233971
EAN-kodu 8713439233971
Mezza Wireless Keyboard with mouse BE
Ürün numarası 23478
EAN-kodu 8713439234787
EAN-kodu 8713439234787
Mezza Wireless Keyboard with mouse HU
Ürün numarası 23479
EAN-kodu 8713439234794
EAN-kodu 8713439234794
Mezza Wireless Keyboard with mouse DE
Ürün numarası 23614
EAN-kodu 8713439236149
EAN-kodu 8713439236149
Mezza Wireless Keyboard with mouse RU
Ürün numarası 23721
EAN-kodu 8713439237214
EAN-kodu 8713439237214
faq
FAQ
Sıkça Sorulan Sorular (FAQ)
To reinstall the product:
- Make sure the computer is up-to-date via windowsupdate.com
- Remove any errors from the Device Manager
- Disconnect the receiver from the computer
- Switch the mouse off with the button on the bottom
- Restart the computer
- Check that the batteries are full. When in doubt, use new batteries.
- After the computer has fully restarted, connect the USB-receiver to the computer without using a hub or extension cable.
- The computer will recognize the keyboard and mouse and install the built-in driver. This might take a few moments.
- The keyboard and mouse are ready to use.
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Bize Ulaşın
Bize Ulaşın
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.