External USB 2.0 card reader

This happens if the card has not been safely removed.

• Make sure the memory card is not locked against writing (move switch on the side of the card)
• Make sure the memory card has enough space left.
• Files bigger then ~4 Gigabytes are not supported. For this, use an external NTFS formatted harddisk.

Note: SDXC cards also support files bigger then ~4 Gigabytes.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

We always try to keep our products functional for as long as possible.

As a result of the quick succession of developments in this sector and the age of some products, we are sometimes no longer able to keep products compatible with the frequent release of new operating systems.

Unfortunately, this is the case for this product.

Therefore there are no drivers available for Windows 10.

The technology used is no longer compatible with this operating system.