Mini SIM & memory card reader

• 128 kB and 256 kB sizes.
• 2G SIM cards (old)
• 3G/4G SIM cards (newer)
• Micro SIM: only supported with a card adapter.

This happens if the card has not been safely removed.

• Make sure the memory card is not locked against writing (move switch on the side of the card)
• Make sure the memory card has enough space left.
• Files bigger then ~4 Gigabytes are not supported. For this, use an external NTFS formatted harddisk.

Note: SDXC cards also support files bigger then ~4 Gigabytes.

We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates. One of which has resulted in this error message, that indicates that the system is preventing you from running an installation (.exe) file, such as a hardware driver.

This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty