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17028 - Exis Chatpack - black

#17028

Exis Chatpack - black

Chatpack

Sohbet ve video konferansı için web kamerası ve mikrofonlu kulaklık içeren sohbet paketi

Bu "eski" bir üründür ve geçerli Trust ürün grubu içinde artik yer almamaktadir.

Özellikler

  • Sohbet ve video konferansı için web kamerası ve mikrofonlu kulaklık içeren sohbet paketi
  • Kulaklık seti:
  • Tüm masaüstü ve dizüstü bilgisayarlarla uyumludur
  • Entegre ses düzeyi kontrolü
  • Yumuşak kulak pedleri ve ayarlanabilir başlık bandı ile konforlu bir tasarım
  • 1,8 metre kablo
  • Web Kamerası:
  • 640 x 480 sensör çözünürlüğü
  • Gerek dizüstü bilgisayar ekranları, gerekse de düz yüzeyler için ideal, akıllı stant
  • Tak ve çalıştır özelliği, sürücü yüklemeye gerek yoktur

özellikler

Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Windows

Ekstra bilgi

Genel Ürün numarası:
17028 		EAN-kodu:
8713439170283 		Garanti:
1   yıl
Ambalajın içeriği Kulaklık seti Web Kamerası Kullanım kılavuzu
Sistem gereksinimleri Windows 10, 8, 7 veya Vista 3.5 mm kulaklık bağlantısı 3.5 mm mikrofon bağlantısı USB bağlantı noktası
;

Destek

Indirmek

Kullanma kılavuzlarını

Türünü seçin
Broşür
Dilinizi seçin
Genişletilmiş broşür
Dilinizi seçin
;

Sıkça Sorulan Sorular

Kurulum ve yapılandırma

How do I install this webcam?

The webcam functions with the built-in functionality of the computer.

To install:

- Connect the webcam to the computer
- On Windows 10: Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.

Kullanımı

I have installed the webcam, but there is no sound

This is a chatpack consisting of a webcam and a headset (with microphone).

The webcam is for the image, the headset is for the sound.

Check if the headset is connected to the correct audio connection(s) on your computer.
And that it is set as the default sound input and sound output device on your computer. 

Sorunlarını çözme

I receive a message that the app can't be opened? What do I do?

This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start  > Settings  > Privacy. Select the app and choose which app permissions are on or off. 

The camera doesn't work correctly with Skype, but functions with other apps in Windows 10.

We would advise to use the Skype desktop app instead of the browser version. 
Also make sure to download this app from the Skype website rather than from the Windows App store. 
 

My webcam image is flipped / reversed / mirrored

Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored. 

Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way. 

My microphone isn't working on Windows 10

We recommend to check the following:

  • Microphone privacy settings: Check if the microphone allows apps to access the microphone
  • Default device: Check if the microphone has been selected as the default sound input device on the computer
  • Windows Update: Check if Windows is up-to-date via windowsupdate.com

Try the product on another device, does the microphone function on another device?

The webcam is not working in my chat program (Teams, Zoom, Skype, etc.)

- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Garanti

Garanti koşulları
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • Kusur durumunda, ürünü bayiinize ariza tanimiyla, ürünü satin aldiginizi gösteren belgeyle ve tüm aksesuarlarla birlikte iade ediniz.
  • Garanti süresi içinde, ürün varsa bayiiniz tarafindan yenisiyle degistirilecektir.
  • Ürünlerin açilmasi, fiziksel hasar, yanlis kullanim, tadilat, yetkisiz kisilerce onarim, dikkatsizlik ve ürünün amaçlanan kullanimindan baska amaçlarla kullanilmasi durumlarinda garanti geçerliligini yitirir.
  • Garantinin istisnalari:
    • Yangin, sel, deprem, savas, kamu malinin tahribi veya hirsizlik gibi kazalar ya da afetlerden kaynaklanan zarar/ziyan.
    • Asgari sistem gerekleri olarak tanimlanmayan diger donanim/yazilimla uyumsuzluk.
    • Pil ve sigorta gibi aksesuarlar.
  • Imalatçi, her tür is kari kaybi ya da diger her tür ticari zarar dahil olmak üzere, ürünlerinin kullanimindan kaynaklanan bagli veya arizi zararlarla ilgili hiçbir yükümlülük tasimaz.

Bize Ulaşın: Bir soru sorun

Destek

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview