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18678 - Tubiq Full HD Video Webcam

#18678

Tubiq Full HD Video Webcam

Full HD Video Webcam

Tam HD kalitesinde kusursuz video kaydı için otomatik odaklı gelişmiş web kamerası

Bu "eski" bir üründür ve geçerli Trust ürün grubu içinde artik yer almamaktadir.

Özellikler

  • Tam HD 1080p video kalitesi
  • Net görüntü için otomatik odaklanma
  • 12 megapiksele kadar fotoğraflar
  • Yerleşik mikrofon
  • Live Messenger ve Skype uyumlu

Ekstra bilgi

Genel Ürün numarası:
18678 		EAN-kodu:
8713439186789 		Garanti:
1   yıl
Ambalajın içeriği Tam HD web kamerası Kullanıcı kılavuzu
Sistem gereksinimleri Windows 8, 7, Vista veya XP USB portu (USB 2.0 önerilir)
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Destek

Indirmek

Kullanma kılavuzlarını

Türünü seçin
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Sıkça Sorulan Sorular

Kurulum ve yapılandırma

How do I install this webcam?

The webcam functions with the built-in functionality of the computer.

To install:

- Connect the webcam to the computer
- On Windows 10: Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.

Where is the Mac-driver?

This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

Sorunlarını çözme

I receive a message that the app (e.g Camera, Zoom, Teams) can't be opened? What do I do?

This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start  > Settings  > Privacy. Select the app and choose which app permissions are on or off. 

My webcam image is flipped / reversed / mirrored

Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored. 

Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way. 

The webcam is not working in my chat program (Teams, Zoom, Skype, etc.)

- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Garanti

Garanti koşulları
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • Kusur durumunda, ürünü bayiinize ariza tanimiyla, ürünü satin aldiginizi gösteren belgeyle ve tüm aksesuarlarla birlikte iade ediniz.
  • Garanti süresi içinde, ürün varsa bayiiniz tarafindan yenisiyle degistirilecektir.
  • Ürünlerin açilmasi, fiziksel hasar, yanlis kullanim, tadilat, yetkisiz kisilerce onarim, dikkatsizlik ve ürünün amaçlanan kullanimindan baska amaçlarla kullanilmasi durumlarinda garanti geçerliligini yitirir.
  • Garantinin istisnalari:
    • Yangin, sel, deprem, savas, kamu malinin tahribi veya hirsizlik gibi kazalar ya da afetlerden kaynaklanan zarar/ziyan.
    • Asgari sistem gerekleri olarak tanimlanmayan diger donanim/yazilimla uyumsuzluk.
    • Pil ve sigorta gibi aksesuarlar.
  • Imalatçi, her tür is kari kaybi ya da diger her tür ticari zarar dahil olmak üzere, ürünlerinin kullanimindan kaynaklanan bagli veya arizi zararlarla ilgili hiçbir yükümlülük tasimaz.

Bize Ulaşın: Bir soru sorun

Destek

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview