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23269 - Ziva Wireless Keyboard with mouse ES

#23269

Ziva Wireless Keyboard with mouse ES

Kablosuz klavye ve fare

Konforlu kablosuz klavye ve fare

Bu "eski" bir üründür ve geçerli Trust ürün grubu içinde artik yer almamaktadir.

Özellikler

  • KLAVYE
  • Tam boyut yerleşim düzenine sahip sayısal tuş takımı
  • Dökülmeye karşı korumalı
  • 10 m Kablosuz erim
  • Her iki cihaz için bir USB mikro ölçekli alıcı
  • FARE
  • Hassas optik sensör (1600 DPI)
  • 10 m Kablosuz erim
  • Depolanabilir USB mikro alıcı
  • Sol ve sağ elle kullanım için

özellikler

Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Windows, Mac OS, Chrome OS

Ekstra bilgi

Genel Ürün numarası:
23269 		EAN-kodu:
8713439232691 		Garanti:
1   yıl
Ambalajın içeriği Kablosuz Klavye Kablosuz Fare Mikro alıcı 3x AAA pil
Sistem gereksinimleri Windows 10, 8, 7, Vista Mac OS X 10.5 (Leopard) veya daha üst sürümüne sahip Intel tabanlı Mac Chrome OS USB girişi
;

Destek

Indirmek

Kullanma kılavuzlarını

Türünü seçin
Broşür
Dilinizi seçin
Genişletilmiş broşür
Dilinizi seçin
;

Sıkça Sorulan Sorular

Kullanımı

How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.

Sorunlarını çözme

I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

I get the wrong letters and/or symbols when typing on my computer.

If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance.

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Garanti

Garanti koşulları
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • Kusur durumunda, ürünü bayiinize ariza tanimiyla, ürünü satin aldiginizi gösteren belgeyle ve tüm aksesuarlarla birlikte iade ediniz.
  • Garanti süresi içinde, ürün varsa bayiiniz tarafindan yenisiyle degistirilecektir.
  • Ürünlerin açilmasi, fiziksel hasar, yanlis kullanim, tadilat, yetkisiz kisilerce onarim, dikkatsizlik ve ürünün amaçlanan kullanimindan baska amaçlarla kullanilmasi durumlarinda garanti geçerliligini yitirir.
  • Garantinin istisnalari:
    • Yangin, sel, deprem, savas, kamu malinin tahribi veya hirsizlik gibi kazalar ya da afetlerden kaynaklanan zarar/ziyan.
    • Asgari sistem gerekleri olarak tanimlanmayan diger donanim/yazilimla uyumsuzluk.
    • Pil ve sigorta gibi aksesuarlar.
  • Imalatçi, her tür is kari kaybi ya da diger her tür ticari zarar dahil olmak üzere, ürünlerinin kullanimindan kaynaklanan bagli veya arizi zararlarla ilgili hiçbir yükümlülük tasimaz.

Bize Ulaşın: Bir soru sorun

Destek

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview