After about 30 minutes of no sound (silence) the speaker enters its power saving mode.

Use the on/off button on the top left side of the remote.

The LED colours indicate the mode that is selected:
Blue = Bluetooth
Red = USB
Green = AUX
Orange = Optical
White = HDMI-ARC

There are 6 pre-defined light modes that you can set with the lights button (marked with the light bulb) on the remote:
1. Rainbow
2. Cycle
3. StatRing
4. Ambient
5. Neon
6. Static
7. Off 

Your speaker set will go into Standby mode if it doesn’t detect audio input after a specific amount of time.

This speaker set uses a fixed threshold input level to enable the smart power management feature. This means if you greatly lower the volume your speaker set might interpret this as silence and go into Standby mode. 

To avoid this from happening, turn up the volume as high as it can go without distortion setting in, and use the volume controls on your speaker set to determine how loud (or soft) you want your audio.

Please note that some computers won't let attached devices resume from standby-mode due to configuration, the speaker set then has to be switched on manually.

When resuming the audio playback it takes about 1-2 seconds before the speaker is active again.

Please note that some computers won't let attached devices resume from standby-mode due to configuration, the speaker then has to be switched on manually.

Increase the volume of the source (computer, laptop, tablet, smartphone, etc) and decrease the volume of the speaker to the desired volume.

ErP is a legislation from the EU, setting eco requirements to Energy Related Products.
These requirements are intended to reduce (standby) power consumption and in general reduce energy losses.

If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers

If this does not solve your problem, contact the Dell support or your system administrator. 

First check the battery. If the battery starts to run out, the working distance of the remote decreases and the speaker will often no longer respond consistently. Try a new battery, and check if the issue persists.

If a new battery doesn't fix the issue, contact our support team for further advice.

We recommend to test the speakers first, by switching the left/right output of the subwoofer.

Furthermore, it is advised to check if the problem is related to the subwoofer output or to the speaker itself.

• Make sure the subwoofer volume knob is open.
• Check cable connections of subwoofer.
• Check connection of speaker to soundcard  (colors of connectors must match colors connectors PC-side)

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty