#22751

Primo Powerbank 10.000 mAh - black

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Cargador portátil

Cargador portátil con 2 puertos USB y batería de 10.000 mAh incorporada para cargar su teléfono y tableta en cualquier lugar

Características

  • Compatible con tabletas y teléfonos de Apple, Samsung y otras marcas
  • Salida: Un puerto USB con 5 W/1 A y otro con 10 W/2,1 A
  • Batería de 10.000 mAh
  • Detecta automáticamente y carga los dispositivos a la máxima velocidad posible
  • Recargas rápidas al utilizar un cargador USB de 2 A
  • Sistema de protección inteligente para garantizar una carga rápida y segura
  • Indicador de nivel de la batería
  • Función de linterna
  • 2 cables de carga micro-USB incluido
  • Carga de 40 horas adicionales para teléfonos*
  • Carga de 15 horas adicionales para tabletas*
  • * depende de la marca y el modelo y del estado de la batería. Meramente indicativo.

Especificaciones

General
Number of USB ports 2
Total size (mm) 138 x 63 x 22mm
Total weight 277 g
Features
Flashlight flashlight
Protection
Protections over-charge, over-discharge, over-current, short-circuit
Power
Number of cells 5x2000mAh
Recharge cycles 500
Safe & certified battery yes
Extra usage time - tablets 15 hours
Extra usage time - phones 40 hours
Battery composition (Alkaline, Li-ion, etc.) Li-ion
Battery capacity (mAh) 10.000 mAh
Input
Input port micro-USB
Input power 5V/2A
Fast re-charging yes
Output
Charging technology auto-detect
Output specification - Port 1 2.1A/10W, auto-detect
Output specification - Port 2 1A/5W
USB port A types 2
Compatibility
Compatible Device Types smartphone, tablet
General compatibility smartphones, tablets & other usb devices

información extra

General Número de referencia:
22751
Código EAN:
8713439227512
Garantía :
1   año
Tamaño del producto (HxWxD):
138 x 63 x 22mm
Peso del producto (neto):
277 g
Contenido del paquete Cargador portátil 2 cables de carga micro-USB Manual del usuario
Requisitos mínimos Cargador u ordenador con puerto USB (para cargar la batería)
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Soporte

Descargar

Manuales


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Información sobre producto

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Preguntas frecuentes

Uso


My powerbank is still charging. How long does it take to charge the powerbank?

It can take 6-12 hours for a full charge, depending on the charger used.


Can the portable battery charge my tablet?

Portable batteries that have 10W or 2A output can charge tablets.
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).

Can the portable battery fully charge my phone?

This depends on battery capacity (mAh) of your phone and age of the battery.
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.

How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

How can I tell when power bank is fully charged?

Most of our powerbanks are equiped with battery status indicators. In general, when all the indicators turn off, it means that the battery is fully re-charged. For further details, about the indicators, please refer to the quick manual.

Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design.
We recommend using the cable and connector meant for the powerbank.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

Are powerbanks allowed to be taken on board of a flight?

It depends on the airport you are travelling from.
For most airports powerbanks have to be in carry-on/hand luggage, and not in checked luggage.
Please check with the airline you are travelling with for more information.

My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Solución de problemas


¿Dónde está su centro de servicio? ¿O dónde puedo enviar mi producto para ser reparado?

Si el producto todavía está en garantía, le rogamos ir al punto de venta donde lo ha adquirido, provisto de una prueba de compra. Allí se lo reemplazarán por uno nuevo.


Mi producto es defectuoso. ¿Qué debo hacer?

En caso de defectos, devuelva el producto a su revendedor con una descripción del fallo, prueba de la compra y todos los accesorios.
Durante el periodo de garantía recibirá un producto de repuesto del revendedor si hubiera disponibles.
Para nuestras condiciones de garantía puede consultar:
https://www.trust.com/support/warranty


Otro


Can I use any USB cable for charging my device with a powerbank?

For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.


Garantía

Condiciones de garantía
  • Trust ofrece garantía si la compra es auténtica y hecha a un distribuidor autorizado.
  • Su producto Trust entra dentro de los términos y condiciones de garantía mientras sus defectos sean de fabricación durante un período de un (1) año * desde la fecha de compra original, siempre que la compra sea a un distribuidor oficial.
    • * En Europa, hay un periodo mínimo de garantía de 2 años en todos los productos que vendemos.
  • En caso de defectos, devuelva el producto a su revendedor con una descripción del fallo, prueba de la compra y todos los accesorios.
  • Durante el periodo de garantía recibirá un producto de repuesto del revendedor si hubiera disponibles.
  • En caso de extravío de los accesorios como el manual, software u otros elementos, póngase en contacto con el Centro de servicios.
  • La garantía se anulará en caso de que se haya abierto el producto, daños físicos, mal uso, modificación, reparación por parte De personal no autorizado, descuido y uso del producto para un propósito diferente del uso al que está destinado.
  • Cláusula excluyente de la garantía:
    • Daños ocasionados por accidentes o desastres, como incendios, inundaciones, terremotos, guerra, vandalismo o robo.
    • Incompatibilidad con otro hardware/software no definido como requisitos mínimos del sistema.
    • Accesorios como pilas y fusibles.
  • En ningún caso, el fabricante se responsabilizará de ningún daño importante o imprevisto, incluido cualquier pérdida de los beneficios del negocio o cualquier daño comercial que se ocasione del uso de este producto.

 


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*Los precios indicados por Trust son precios promedio, no fijos, recomendados de venta al por menor e incluyen IVA. Estos precios están sujetos a cambio sin previo aviso.

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