Trino HD Video Webcam
Stylish 720p HD Webcam with convenient built-in microphone, ideal for video chats
Key features
- Perfect for use with Skype, Cortana, etc.: just plug in and start
- With button to take a picture at resolutions up to 8 megapixels
- Smart flexible stand, ideal for both laptop screens and flat surfaces
- Automatic white balance: clear video in any light condition
Specifications
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Extra information
| General |
Item number: 18679 |
EAN code: 8713439186796 |
Warranty: 1 year |
Product weight (net): 88 g |
|---|---|---|---|---|
| Package contents | HD webcam | User’s guide | ||
| System requirements | Windows 10, 8, 7, or Vista | USB port |
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Frequently Asked Questions
Installation and configuration
How do I install the webcam?
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Set both the webcam and its microphone as the default sound input and sound output device on the computer.
- On Windows 10: Make sure the microphone is allowed in the Microphone Privacy settings to be used by applications
- The webcam is ready to use.
When you use the webcam with an application such as Skype, you have to set the webcam and its microphone as the default sound device in the settings of that application too.
For extra functionality (i.e. use of the snap shot button) the file on the website can be downloaded and installed, however this is not needed for normal functioning of the webcam.
Where is the Mac-driver?
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
Solving problems
I receive a message that the app can't be opened? What do I do?
This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start > Settings > Privacy. Select the app and choose which app permissions are on or off.
My webcam image is flipped / reversed / mirrored
Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.
Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way.
The webcam is not working in my chat program (Teams, Zoom, Skype, etc.)
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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