Trino HD Video Webcam
HD Webcam with convenient built-in microphone perfect for video chats
Key features
- Video with a 1280x720 HD resolution at 30 frames per second
- Automatic white balance and backlight compensation for the best possible image quality
- Integrated microphones pick up your voice clearly
- With photo button to instantly take a still picture
- Universal stand; place it on your desk or a monitor
- Works with all video-conference software, such as Skype, Teams and Zoom
Specifications
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Extra information
| General |
Item number: 18679 |
EAN code: 8713439186796 |
Warranty: 1 year |
Product weight (net): 88 g |
|---|---|---|---|---|
| Package contents | HD webcam | User’s guide | ||
| System requirements | Windows 7 / 8 / 10 | Mac OS X (10.15 or higher) | USB port |
Support
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Software
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Frequently Asked Questions
Installation and configuration
How to enable the webcam/microphone?
How To Enable Webcam/Microphone on Windows:
1. Open Settings by pressing the Windows + I shortcut key, or by clicking the Settings icon from the Start Menu.
2. From the Settings window, click Privacy.
3. Click Camera in the left panel. You’ll see an option that says “Allow apps to access your camera“. Slide the toggle On. And select which apps can access your camera.
4. Click Microphone in the left panel and make sure the option that says “Allow apps to access your microphone.” is also toggled On. And select which apps can access your microphone.
For more information on Windows 10 camera, microphone, and privacy, consult the extended Microsoft support information available at https://support.microsoft.com.
How do I install the webcam?
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Set both the webcam and its microphone as the default sound input and sound output device on the computer.
- On Windows 10: Make sure the microphone is allowed in the Microphone Privacy settings to be used by applications
- The webcam is ready to use.
When you use the webcam with an application such as Skype, you have to set the webcam and its microphone as the default sound device in the settings of that application too.
For extra functionality (i.e. use of the snap shot button) the file on the website can be downloaded and installed, however this is not needed for normal functioning of the webcam.
Where is the Mac-driver?
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
Solving problems
I receive a message that the app can't be opened? What do I do?
This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start > Settings > Privacy. Select the app and choose which app permissions are on or off.
My webcam image is flipped / reversed / mirrored
Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.
Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way.
The webcam is not working in my chat program (Teams, Zoom, Skype, etc.)
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview