#19663

Yvi Wireless Mouse - blue

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

Available in stores now

Colour:

;

Select your store

Compact wireless optical mouse with comfortable shape

View all versions

Key features

  • Rubber sides for comfort and grip
  • 8m wireless range (2.4 GHz)
  • DPI button to instantly change your mouse speed (800-1600 dpi)
  • Easy to use: just plug and go
  • Ultra small USB receiver that can be stored inside the mouse

Specifications

General
Total size (mm) 95 x 57 x 40 mm
Total weight 84 g
Formfactor compact
Connectivity
Connection type wireless
Wireless protocols RF 2.4GHz
Wireless range 8 m
Receiver included yes
USB version 1.0
Connector type USB
Features
USB receiver storable yes
Power saving yes
Gaming
Designed for gaming no
Power
Batteries included yes
Battery life 6 month
Wireless transmission power (mW) 1 mW
Rechargeable battery no
Number of batteries 1
Battery type (AA, AAA, etc.) AAA
Input
Power source battery
Sensor
DPI 800, 1600
Sensor technology mouse optical
Compatibility
Compatible Software Platforms Windows, Mac OS
Control
Horizontal scrolling no
Controls left, right, mid, dpi
Number of buttons 4
DPI button yes
On/off button no
Programmable buttons no
Adjustable weight no
Suitable surface non-reflective flat surface
Left-right handed use right-handed
Scroll wheel yes
Trackball no

Extra information

General Item number:
19663
EAN code:
8713439196634
Warranty:
1   year
Product size (HxWxD):
95 x 57 x 40 mm
Product weight (net):
84 g
Package contents Wireless optical mouse USB micro receiver 1x AAA battery User's guide
Minimum requirements Windows 10, 8, 7 or Vista Intel-based Mac with Mac OS X 10.5 (Leopard) or higher Chrome OS USB port

Other versions

Name Item number EAN code
Yvi Wireless Mouse - blue (FF Packaging) 21435 8713439214352
;

Support

Download

Manuals


Select type
Product information

Select your language
Download PDF

Software


Select your operating system (OS)
;

Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


When I install the mousefix, I get a 'wait mouse' message

When you receive the 'wait mouse' message, we advise you to update the computer via windowsupdate.com. Then reinstall the software.

If running Windows update doesn't solve the issue, we ask that you to run the Mousefix software on another computer, preferably with a different operating system.
When you run the Mousefix on the other computer, the mouse will work normally on your computer as well.


Where can I get software/drivers for my Trust product?

This product doesn't need any software/drivers to function.
Just connect and the product should work.

Usage


How can I switch it off?

This mouse uses standby (sleep) mode to save battery power.
There is no need to switch it off.
When the mouse is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
For storage or travelling we would suggest to remove the batteries.

Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


The mouse cursor movement is inverted. (left = right, up = down, etc.)

Download the ‘mouse fix software’ in the Download/Software-section and follow the instructions in the addendum (available for download in the Download/Manuals section) to solve the issue


The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Other


Why does the battery of my mouse drain fast?

Battery life depends on many variables including usage, quality of batteries and environmental factors (such as distance to receiver, nearby metallic objects, surface on which the mouse is used, etc. etc.).

This product uses standby (sleep) mode to save battery power.

When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

Make sure that when the battery is draining very fast, that there is no signal still going from the computer to the product, when the product is not used. E.g. some computers continuously power their USB-ports, even when the computer itself is switched off.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Ask a question to the helpdesk

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*


Register product

Login to register your Trust product(s)

Register product

*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

Facebook

Instagram

YouTube

Cookies