#20688
GXT 210 Scorp USB Microphone
Distortion-free USB microphone for high quality voice chat while gaming
Available in stores now
Key features
- Flexible and adjustable arm for perfect placement
- Direct accessible mute button with LED indicator
- Attractive LED illumination, with on-off switch
- 1.5 m low friction cable
Specifications
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Extra information
| General |
Item number: 20688 |
EAN code: 8713439206883 |
Warranty: 1 year |
Product weight (net): 102 g |
|---|---|---|---|---|
| Package contents | Microphone | User’s guide | Gaming sticker | |
| System requirements | PC or notebook: | Windows 10, 8, 7 or Vista | USB port |
Support
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Software
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Frequently Asked Questions
Installation and configuration
The microphone doesn't function on Windows, what do I do?
Follow these steps to install your microphone:
- Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
- Unplug the product and turn it off with the button on the bottom.
- Restart the system.
- When Windows has completely loaded, connect the product directly to the USB port without using a hub or an extension cable.
- Turn the microphone on with the button on the bottom.
- Activate the microphone with the button on the front
- Check if you see the microphone icon in the taskbar.
- Right-click on the icon and select 'recording devices'.
- Set the microphone as Default Device
- Test the microphone: Start > Programs > Accessories > Entertainment > Sound Recorder, in the Sound Recorder application, you can press record and try to record your voice.
- On Windows 10: Make sure the microphone is allowed in the Microphone Privacy settings to be used by applications.
How to install the microphone?
Follow these steps to install your microphone:
- Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
- Connect the microphone directly to the USB port without using a hub or an extension cable.
- Turn the microphone on with the button on the bottom.
- Activate the microphone with the button on the front
- Set the microphone as the default sound input device on the computer and check the microphone properties
- On Windows 10: Make sure the microphone is allowed in the Microphone Privacy settings to be used by applications
- The microphone is ready to use.
Solving problems
My microphone isn't working on Windows 10
Please check the following:
- Microphone privacy settings: Check if the microphone allows apps to access the microphone
- Default device: Check if the microphone has been selected as the default sound input device on the computer
- Re-installation: Disconnect the microphone, restart the computer and reconnect the microphone (to another USB-port)
- Windows Update: Check if Windows is up-to-date via windowsupdate.com
- USB port: Update the USB-drivers by downloading and installing the latest USB-drivers of the website of the computer's manufacturer.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My Trust product is not working.
Follow the steps in the trouble shooting guide.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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