Primo Wireless Mouse - red
The product image is for demonstration purposes only. Various versions are available which may differ from this representation.
Key features
- 6m wireless range
- Speed select button 1000-1600 DPI
- Storable USB micro receiver
- On/off power switch
- For left and right hand use
Specifications
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Extra information
| General |
Item number: 20787 |
EAN code: 8713439207873 |
Warranty: 1 year |
Product weight (net): 75 g |
|---|---|---|---|---|
| Package contents | Wireless mouse | USB micro receiver | 2x AAA batteries | User’s guide |
| System requirements | Windows 10, 8, 7, Vista | Intel-based Mac with Mac OS X 10.5 (Leopard) or higher | Chrome OS | USB port |
Other versions
| Name | Item number | EAN code | ||
|---|---|---|---|---|
| Primo Wireless Mouse - red (FF Packaging) | 21431 | 8713439214314 |
Support
Download
Manuals
Select type
Frequently Asked Questions
Installation and configuration
I get an error during installation.
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"Unrecognized USB device"
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"Device driver software was not successfully installed"
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"Can not find driver"
Please follow the installation trouble shooting guide.
Usage
How do I configure my mouse buttons for left/right handed usage?
Follow the steps in the mouse settings page
How do I change my mouse arrow/cursor speed?
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Mouse arrow/cursor speed can be adjusted by clicking the DPI switch on the topside of the mouse.
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Alternatively, follow the steps in the mouse settings page
Is it required to turn off the product to save power?
Solving problems
The mouse arrow shakes, moves strangely or does not move at all.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance. See wireless troubleshooting page
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My Trust product is not working.
Follow the steps in the trouble shooting guide.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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Register product*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.